Netplus Broadband — Regarding the harassment facing from two months from your side to provide me waive

G_afsha

from Chandigarh, Chandigarh

Mar 6, 2023

Address:

chnadigarh - 160025

I Would like to mention that I have been facing harassment for more than 02 months. In spite of many calls and repeated emails, I am still not able to get the waiver. The worst customer service i have ever seen from your side.

I am again requesting you to resolve the issue by today itself as the expiry date of my plan is 06.03.2023.

The details of my earlier email are as follows:-

I, G******a, user ID- [protected], want to state that the internet services were inactive in my area from 15 December 2022 to 17 January 2023 due to which we have faced a lot of problems and inconvenience.

When I called your customer care they assured me to give compensation for the same.

however, its been 2 months they are just misguiding me and not doing any thing to resolve the issue.

worst customer service as well as other service provider. not recommend to go for this connection.

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Comments

dotindia

from New Delhi, Delhi

Mar 6, 2023

Dear Sir/Mam please complaint here against any internet service provider
Government website link => pgportal.gov.in

=> Click here to sign up => pgportal.gov.in

=> After Register Your Account and Login your Account

=> Lodge Public Grievance

=> click on I agree that my grievance does not fall in any of the above listed categories

=> Please select a Ministry/Department/State Government => Telecommunication

=> select main category broadband related

=> if no isp found in service provider list. change main category to others

=> Description

=> security code