Netplus Broadband — transfer of payment from old id to new id

I am khuswinder singh having net plus broadband subscriber from the last two years. My customer id [protected]. I have transferred the payment in my old id [protected] on 19 oct 2019 and 14 nov 2019 instead of my new id. I have also done cash payment to the broadband dealer.
So i am requesting you to please tranfer my payment in my new id [protected] which i have already paid in old billing id [protected].