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NEXA Complaints & Reviews

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Last updated May 6, 2024
Complaints 455
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NEXA reviews & complaints page 20

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S
SANJEEB DASH
from Asansol, West Bengal
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Delay in delivery of baleno

Address:Khordha, Odisha, 751019

Dear Sir
I have booked a Baleno white delta petrol on 13th December 16 at Nexa, N. H-5, Naharakanta, Bhubaneswar. The sales person committed me to deliver the vehicle before 28th February but till date I am not getting any response from the company side. I have requested a test ride at my home at the time of booking that is also not done till date. For inquiry about my booking when I have called your person their is non response every...
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S
Suraj Panzade
from Ramtek, Maharashtra
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Car delivery problem

Address:Amravati, Maharashtra, 444607
Website:www.consumercomplaints.in/new_complaint

Dear sir /Madam
My self Suraj N Panzade .i have book baleno 1.2 delta G.Gry car in 20/10/2016.But up till now car not hand over, they allotted car in 28/02/2017.and say 6 to 7 day car come and you pay full amount of car .other wise your car not dispatch .i pay money full amount 7, 24356/- .
now they say your car not dispatch uptill on date 4/03/2017 due to production stop and car come in Gujarat plant .may be dispatch 6/03/2017...
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S
saketsumansingh
from Noida, Uttar Pradesh
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Refund money

Address:110047

Hi sir,
I was booked
Ignis
Variant: sigma petrol
Color: pearl arctic white
Dealer's name: alankar auto sales (Bailey road)
Booking date: 04-jan-2017
Transaction reference no.: [protected]
Receipt# nexa/2017/01/04/12541 from nexa website and i was cancelled it 16th of january but after cancellation i am still waiting for my refund and i was complained lots of time but still i am not...
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V
vinayakzankar
from TRIVANDRUM, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online booking for Ignis - Not providing refund on cancellation

Website:www.nexaexperience.com

I had booked Ignis online through Nexa website on Jan 27th.
On Feb 6th I cancelled the booking again online. It has been more than 9 working days now and they have not yet refunded the amount of Rs 11, 000.

The booking ref # is SOB16002449

Even after sending multiple emails and calling customer care they are not responding properly. I have the booking cancellation confirmation screenshot with me....
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D
DIPEN RAJANI
from Mumbai, Maharashtra
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Car

Address:Rajkot, Gujarat, 360005

We are book on december baleno nexa and now my car his show room on 10/feb but he force us to insurance with us and also loan and 35000 accessory is compulsory and his price is to hike but he force us you want new baleno nexa car so you compulsory this full package

BOOKING OFFICE
ATUL MOTORS PVT LTD NEXA
IMPERIAL HEIGHTS 150FT RING ROAD OPP BIG BAZAR RAJKOT
my booking no. 1065
BOOKING AMOUNT RS....
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S
Sshreyaa
from Santokhgarh, Himachal Pradesh
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Major problem in brake, clutch and AC

Address:Chandigarh, Punjab, 160047
Website:Maruti nexa experience

Even after getting replaced the rear brake two times, I am still facing the same problem with brake. And when I turn the front ac on it makes a weird sound. And clutch is so hard that extra effort needs to be put in apply gears..Mohit shrma nexa tsm North is aware of this issue and is unable to provide solution and not responding. And is not even taking my calls now. This is the worst experience I have ever had from this industry!!
I...
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R
Ritesh Singh18081983
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No refund on cancellation of car.

Address:Pune, Maharashtra, 411048

I have booked Ignis car on 05.01.2017 but after launch i planned to cancel this car on 16.01.2017, i have cancel Ignis car through online but i have not got any mail for confirmation (Cancellation) and not got refund also.15 days completed for cancellation but refund not come yet.This is pathetic, i am keep following NEXA regarding my refund but you they are not responding.I dont have choice to go consumer form.Please help if anybudy can...
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S
sondiponbiswas
from Kanpur, Uttar Pradesh
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Navigation system

Address:Lucknow, Uttar Pradesh

Sir,
i'm sending this to show my utter frustration and disappointment. I bought a nexa baleno (alpha) on dec 2015. The navigation system was outdated and i tried repeatedly to update it from nexa online portal. Every time i tried it showed the message "this is an invalid vin for updation".I tried from different computers and browsers (even cleared my cache data as suggested) without any result.
I complained repeatedly to nexa...
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M
Mahendra Karadennavar
from Kodungallur, Kerala
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Vehicle not starting

Address:Dharwad, Karnataka, 580031
Website:nexaexperiance.com

I have new 1.3 baleno sigma diesel drived 25000 KM car aromatically stopped and not starting since 3 days, towed to maruti dealer service station at Revankar motors Hubli Karnataka, still not know the reason why my vehicle not starting.dealer mechanics are still not confirming me the reason os non starting of my vehicle, its new car I brought this car in the month of April 2016

Mahendra Karadennavar
[protected]...
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H
Hirdesh Tavor
from Pune, Maharashtra
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Rear floor mate come out after one month of purchase

Address:Ghaziabad, Uttar Pradesh, 201009
Website:[email protected]

I purchased baleno zeta in April and after one month it Rear floor mate come out such low quality of material they use to cut the cost n after wards no hearing in showroom of it . they click pic in every service n said we will call you to fixed it. but till today dint get any reply from them and it Rear half floor has been damaged it really unprofessional

so frnds dont waste your money to buy baleno dont go on look... its...
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A
Anmol Sachdeva
from Ludhiana, Punjab
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So much late delivery of my car

Address:Chandigarh, Chandigarh, 160022
Website:www.nexaexperience.com

My maruti baleno order no. Sob16001809 was booked on 17 october 2016 and we were assured that our car would be delivered to us by december last. We were in great need of this car in this new year.
The sales team at the auto pace network pvt ltd. (Nexa), industrial area, chandigarh assured us from the beginning of december that our car is on the 3rd no. And we will get it max. By end of december but that didnt happen and even the sales...
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M
manish7937
from Mumbai, Maharashtra
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Nexa Non delivery of baleno Zeta petrol. Ray Blue colour

Address:Mumbai City, Maharashtra, 400705

Its been over 190 days (against max. waiting period of 27 weeks - 189 days), still haven't received any positive response from dealer regarding Car delivery.
Most of the time, my follow-up calls were remain unanswered.
I'm really annoyed with your customer care service, & losing my patience day by day.
Even till now confirmation/ commitment for my booked car delivery is unclear.
Order no. SOB16000547/
Receipt...
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B
Balaji Venu
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Vibration, mileage and Bad Shocks

I have Baleno Alpha Diesel. There are 3 problems.
First is as most of the people said, it has very bad rear shocks. The person who is sitting in rear feels very uncomfortable and even get vomit due to its suspension issues. My 10 year old Indica is far better than this.

Second is mileage which stated as 27 kmpl but getting only 15 kmpl . Maruti should stick to their statements so they don't loose their valuable customers.br...
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V
Vanit Makhija
from Mumbai, Maharashtra
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Non delivery after payment and taking document for registration

Address:Mumbai City, Maharashtra, 400053
Website:CONSUMER COMPLAINTS

I booked baleno cvt from nexa andheri in the month of may. On 22nd oct got a call for allotment and hence have to pay rs 50000 as per their demand which i paid immediately simultenuosly documents for registrationwas also demanded, which i subbmitted. Further on 26 oct i was asked to submitt few more documents for registration which i did at 8pm in nexa showroom, same evening within 15-20 min i get a call that a executive want to meet me at...
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P
prem pahuja
from Maler Kotla, Punjab
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Non delivery of baleno car

Address:Ludhiana, Punjab

I had booked one baleno, delta model petrol(granite grey) car in may, 2016 at nexa, sherpur chowk, ludhiana. Later on, i decided to change the model from delta to zeta and i was asked to again book the car. Accordingly i deposited rs.11, 000/- in july, 2016 . Now, almost more than 6 months have elapsed, but till date car is not delivered to me. Please let me know how much further time it will take for delivery of the car. Birthday of my daughter...
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9
9886354617
from Shimoga, Karnataka
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Sales person kept scratches on my car purposefully

Address:560037

I took a delivery of my baleno on 7th of September 2016.
I observed there were few marks near left and right door handles.I asked salesperson.He said it will go during buffing and you can carry it next week for same.
Next week when I carried the car he denied of any marks.Then after me repeatedly telling his manager came and said bring car next week we will have a look and if required we will do a buffing.
At last when...
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S
shyam_sandy
from Chennai, Tamil Nadu
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Delay In Delivery

Address:Coimbatore, Tamil Nadu, 641035

I had visited the Coimbatore Nexa showroom at avinashi road in June. The executive was very friendly and took me through a test drive and was clear and exact in explaining me the pros and cons of Baleno. I was about to book a Zeta version when he told he can arrange the delivery in 3 months if i opt for a fully loaded Alpha 1.2(Petrol) which was the only reason i booked one.
The executive recently got relieved from his job and I got...
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B
bharatveer
from Moradabad, Uttar Pradesh
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Complaint against s cross alpha 1.3

Address:122001
Website:nexa

Sir i have purchased scross (HR26CR3000) Alpha1.3 on 10/8/2015 from pasco automobiles gurgaon and that was driven only 30000 km and i was coming from Jaipur to Delhi on road NH8 near about kotputli my car was stucked.
Unfortunately, the car has not been satisfactory because my vehicle engine was over heated and excessive smoke came. My near by Pasco mechanic inspected the car and said he can`t fix the problems then I had to toe chain...
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Address:Alwar, Rajasthan, 301001

I have booked the baleno for rs 11000 by cheque from alwar Rajasthan car on 22 june on the basis that there RM i.e Mr. Sandeep satwal tell me that your car will be delivered after 1 month i.e on 21 july or earlier as possible but they won't give me the car, after that i have met to there GMi.e Mr Anurag singh then he said to me that your car will be delivered in August end or in September first week but they won't deliver to me...
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Address:Daman, Daman and Diu, 396210
Website:Its for consumer complaints

We have booked one Baleno, Model- Baleno Delta Automatic Petrol in Pearl Metallic Arctic White Colour in the name of Jyotiben Hirabhai Tandel at Kiran Motors Ltd, Surat by paying Rs. 50, 000/- as booking amount vide receipt no. BANK[protected] and Order No. 40NB[protected] Dated 29/04/2016. Even after passing of 5 months till the date vehicle is not delivered to us and also not getting confirmed date of delivery. At dealership there is nobody...
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