[Resolved] Next.co.in — Philips tv 24 inch | |||||
I have purchased philips -24pfl4571 tv from one of the next electronics outlet. Outlet address - e65 gf jawahar park laxmi nagar near hira sweets delhi-110092 Contact number[protected] I have purchased this product on 29/10/2016 through the executive mr. nadeem on diwali. i went to next outlet and purchased philips tv with videocon d2h with rs 13500. mr. nadeem has committed that if you purchase and pay additional 690rs then you will get 12 month subscription of hd channels. on behalf this i purchased this tv otherwise i was planning to purchase lg tv. after installation i came to know the guy has provided wrong information only for complete his target. i got loss around 3000. It was normal plan and which deal he has provides me it was for 32 inch tv instead of 24 inch tv. he totally cheated me. i immediately called up the store and spoke to manager/supervisor named “neeraj”. the guy also told me that he will confirm and also promised me a call back; i waited for his call the rest of the day and also the next day. What was my mistake that i have to be treated like this? i think my only mistake was to choose next over others. i am very disappointed and have made my mind to never purchase anything from next nor recommend their store to anybody. My relatives, neighbors, friends and colleagues have already made their mind to not a buy anything from next. it’s totally fraud; they are not using any rule and regulation of company. my details are given below. Name - shahzad khan Contact number - +91-[protected] Was this information helpful? | |||||
Nov 2, 2016 Complaint marked as Resolved NEXT have 2 deals on Philips TV as per Diwali. The first one on 32 Inch Philips TV and the second one on 24 Inch Philips TV. Videocon D2H is inbilled both 32 and 24 inch but deal is different for both.
For 32 Inch Tv has free 12 months subscriptions free for HD channels.
For 24 INCH TV has free 12 month subscriptions free for Flexi channels.
Mr Nadeem and Neeraj who are working in NEXT outlet in Laxmi nagar they have sold TV me with wrong deal. They told me that if you purchase 24 inch Philips TV then will get free 12 months subscriptions free for HD channels which was only 32 inch TV instead of 24 inch.
Already they know however did this because have to complete their target.
Totally I got loss around 3000.
Now I am complaining because I want they recharge as per their commitment.
They cheated me.Please resolve this issue. Next.Co.In customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
TV remote not working some times of going showroom but no reply plz help me
Reply
Your staff is very poor in speaking with customer i am buying some product in your store.but after saw rude behaviour of your staff, I am felling strange. How can you give job of this type of people.my complaint about how can you give job this type of staff in which don't know how to speak with customer.
I have purchased IFB front load washing machine 7kg from NEXT and it's in NEXT warrant, it had stopped working suddenly.
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