Nextra Teleservices — amount not refunded

Ashish kumar chandra

from Noida, Uttar Pradesh

Address:	Ghaziabad, Uttar Pradesh, 201014
Website:	www.nextraworld.com

Nextra teleservices — nextra teleservices no refund of money

Applicat name : ashish kumar chandra

I had applied for a new broadband connection and a cheque for the same was collected from me on 25th may 2018 by nextra representative salesperson:- ujeet kumar.
My application crf number is ea127241 and i have logged 2 complaints against it complaint number:- [protected], [protected]

After pursuing the matter for about a week, we were told that the installation was not going to happen and our application is being canceled and
My amount will return back to me in a month and later in the month.

Its almost 3 months i am chasing for this issue there are no contact details available on the site where i can contact.
I am mailing on them regularly but there is no reply from their side.

Please look forward into the case these persons are keep doing fraud with every customers i have seen so many cases on your website

+1 photos

Was this information helpful?

No (0)

Yes (0)

Nextra Teleservices customer support has been notified about the posted complaint.

Aug 07, 2018

Updated by Ashish kumar chandra There is no customer care helpline number for new customers. you can call him only if you have customer ID as per their IVR Tollfree number. Apart from their mail ID, there is no other way of contacting. This proves them their liability towards customers.

Aug 19, 2018

Updated by Ashish kumar chandra I have not received any response from Nextra side. when my amount will be refunded.