Nextra Teleservices — case of torturing the user as company is not only fraudulent but misleading business practices

Address:	110022
Website:	Nextra broadband Plot No 4B, District Center, Mayur Vihar Phase 1 Extension, Delhi 110091. https:/

Case of torturing the user as company (Nextra high speed broadband) is not only fraudulent but misleading business practices by (Almost 25 day no response/resolution to my complaint of 2nd sept, then 8th, 9th and almost every 2nd day. The speed promised never in place) need re-found and compensation for all the misery me and my family have been gone through.

Sir,
I am writing you with great pain and frustration as fed-up with my nextra connection (Customer id and detail: id 2108206 hemant bhatnagar c2-2257 vasant kunj, register mobile [protected]) service. Also looking for concern authority to complaint, try all methods but i found nextra as company not only fraud and lair but torturing users and misleading business practices compiling users to frustrate to the highest level for their poor service. Their speed never as promised and more most of the time lines are down.

It’s almost 24th day my complaint have not been address, calling every day and same response that tomorrow will everything be get fix but there is no tomorrow. And this is not new this is became a normal ciliature as every second day this problem persist… i am worry if my money could be refunded as if now not a single minute i have used after recharge on 1stseptember through online of 942.82 rupees. Ground employee’s never pickup phone or if by any luck you got connected they again give you false promises and toll free number always say the same thing that by tomorrow for sure someone response and everything will be fixed. But no one contact or a single visit has made to address the problem. I worried about my investment time and money already put in, there is no reimbursement of any kind no one taking any responsibility one can’t talk to managers. Please guide how to get my money rebound and if their anyone person responsible for the misery and torturing for this long. Bring him on books and task him for wrong doing and dare consequence

Best
Hemant bhatnagar
C2-2257 vaant kunj
Ph [protected]
7 digit nextra customer id: 2108206