Nextra Teleservices — Connection

Aimable Hanif

from Ahmedabad, Gujarat

Address:	New Delhi, Delhi, 110059
Website:	Www.nextraworld.com

I am using nextra for past 6 months. It was a nightmare. Internet goes down for 3-6 days every month with a wait time for over 24 hours. Customer care keep telling to wait for 6 hour even when 6 hours is over thay keep saying to wait for more time. I have called them for more than 100 times during this period. Again my internet is down and I raised the complaint last night. Its almost 24 hours and there is no update. Going to change it this time for sure. They are cheater and do not care about the customer at all. Raised the issue to their nodal officer just to check if they are like them only.

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Comments

Nurool Hassan

from Balasore, Odisha

I have cancelled the nextra connection two months back. After cancelled I raised a request to return wifi router and get back my security amount. Still I am not getting my security amounteven after called customer care many times. One of worst service I have seen from nextra.