Nextra Teleservices — don't provide said services: speed, cc timings, etc.

Address:

New Delhi, Delhi, 110 014

This is a request to cancel my net made on 3 feb.2018, because:

I.) since 02 feb.2018, i've been under trauma.
Ii.) your said plan nfinity 10 mbps yet have not been proved for the same.
Iii.) it's the very big time waster.
Iv.) till fourth, there was frequent disconnection/ and no downloading or very small downloading but problem persist..
V.) the resolution has not bee provided even by frequent reminder.
Vi.) given false resolution by sms and by call.
Vii.) all of my family members have been suffering economically, emotionally and mentally as well as physically.
Viii.) nextra has been destroying our profession because we are teachers' family and our students as well as our profession has been impacted.

Therefore, please, return my security amount rs.1500/- by earliest so that we'll utilise as this is the month of final examinations and we are planning to open our institute within this month but because of nextra we are completely under trauma.

However, no action taken yet except stopping my net (Thanks on 8 feb.2018.) but no response for returning my security amount and check.