| Address: | Plot No 4B, District Center, Mayur Vihar Phase 1 Extension, Delhi 110091, India., Ghaziabad, Uttar Pradesh, 201012 |
Date of incident : 28/06/2019
Customer id :2002317
Details :
1. Ticket number [protected]: was raised at 1330 hrs ist. With an assurance that the issue will be resolved within the designated tat for 12 hours.
2. Call made at 1756 hrs to check if a technician has been assigned to handle the complaint. Customer service executive advised that the issue has been put on a priority and a technician will get the issue resolved within the tat.
3. Call made to customer service team 1954 as services had not been reinstated and a confirmation message was received that the issue has been resolved.
Spoke to the executive (Manish kumar) unable to help and call transferred to shubham kumar (Supervisor) who was not professional on call and refused to allow me to speak to the manager. (Mr suresh kumar bhadoria)
Frequency of service breakdown : 2-3 monthly Was this information helpful? | 
This is to inform you that till date I haven't received my refund back Into 1500/.
And it's been so long back that I had completed the formalities.
Will anybody could help out me in getting my money back.
Detail as below.
Name Lokender yadav
Customer ID 2012967
Date of modem returned 26 march 2018
Thank You