Nextra Teleservices — Low speeds and frequent disconnection

Ashish Kotnala

from Noida, Uttar Pradesh

Address:	New Delhi, Delhi, 110014
Website:	www.nextraworld.com

Customer ID: 2094416
Plan: Nfinity 10

Speed is not regular since Day 1 of installation. I get 3-7Mbps speed only. The server is always on full load here. Increase the capacity because number o[censored]sers have increased significantly.
Since past 2-3 days I'm getting 1Mbps speed only. Both Upload and Download. My plan has no FUP but is now capped to 1Mbps only since 2-3 days.
Resolve this issue. Also I get packet drops. My connection gets disconnected for 20-30 seconds every few minutes. This also happens since day 1 of installation. Very pathetic service and I did not want to recharge for the 2nd month at all but I thought of giving it a chance and now I'm regretting it.

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Comments

Rajan.ed

from Mumbai, Maharashtra

Customer ID:2098290

Internet not working for the past 2 days, we have been complaining but no action has been taken yet. It is so frustrating, we are a new user but we think we did a great mistake by switching to Nextra. Advice everyone reading this to never get Nextra connection, They give the worst service imaginable.