Nextra Teleservices — Multiples complains no one bothers to resolve

Address:

Flat no 721, 2nd floor, plot no 35,sec 4, dwarka ,new delhi

I have taken prepaid services of nextra broadband for 8 months paying rs 4650 as advance on day 1. The broadband plan was supposed to give 50 mbps speed but forget speed the net only doesnt work and no one get this rectified.

My customer id is 2141571. I am tired of calling and complaining. Their call centre doesnt pick the phone and if you try multiple times they connect and mid way they disconnect.

None is caring to resolve the complain. Written to nodal officer of nextra and its ceo but hasnt got any response.

Pl help me to get the refund as i dont want to use their service as it doesnt work.