Nextra Teleservices — Net issues

Address:	New Delhi, Delhi, 110091
Website:	[email protected]

I have taken nextra net connection and it's under the name of pankaj singh crf no. Ea094916. I have been calling from last 1 week every day and everyday i get the same response that a complain has been raised and it will be resolve today but nothing happens. I am very much frustrated now. I didn't get any confirmation for the complaint that has been raised and raised again and again everyday. I don't know what nextra backend team do. When i asked them to remove the connection and give my money back their response is that we can only refund the security money.