Nextra Teleservices — nextra broadband

Address:	New Delhi, Delhi, 110093
Website:	www.nextraworld.com

I logged a complaint in nextra customer care on 18-aug 2017 regarding "the internet not working".
Complaint no. [protected]

And till date, there is no resolution from nextra. I have been following up with nextra customer care every day, and every time, they say their engineer will contact in 6 hrs and no one turns up.

This is worst ever service experience i have faced so far. At nextra nobody bothers to look into customer issue.in present time, if an internet service provider is not able to restore internet connectivity in 6 hrs, it should be considered as junk.

I have been using nextra for a year now, and i generally face downtime once every month which they take 24 hrs to resolve, but this time it is 4 days that my net is not working and i have to get to new internet connection, while i still haven't disconnected nextra, as my plan validity is till 12 sept. And these guys are so inconsiderate that when i requested to disconnect and refund my security and this month rental, they say the rental will not be refunded.

I will not recommend nextra to anyone.