Nextra Teleservices — Nextra home internet service - the worst

Address:	New Delhi, Delhi, 110075
Website:	www.nextraworld.com

Internet down from Saturday 15th April. Kept calling the customer care who kept repeating that somebody will be in touch shortly. Finally get a call from a so called technician on 18th Tuesday. He calls in the morning at 11.30 saying he will land up in 20 minutes. At 5 pm I am still wondering if we are on the same planet. When I spoke to him finally, he says he had come and the house was locked which it was not.
I request him to come and he says he does not know where and what the problem is and disconnected the phone. Refused to take my call again.
Customer care has no clue again and is repeating the same thing.
Have written to every email id that I found on their website and no response from anyone.
The worst ...absolutely the worst