Nextra Teleservices — Nextra Service is pathetic and do not provide Proper speed.

fojdardk

from Delhi, Delhi

Address:

110091

Hi Nextra Team,

I am a Customer to Nextra since long back with Customer ID: 2091900 and since then I am using such a pathetic service and net speed.

I am facing issue with the Net speed and frequently disconnection on regular basis.

On today i.e 15th May 2017, I have upgraded my from from 10mb to 50 mb.
But still I am getting download speed of 10-14 mb/p using speed test.

Also in the past i have raised many tickets for low network speed but no proper resolution is provided.

Current Ticket number: [protected]

I need a resolution asap.

Regards,
Deepak Kumar

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Comments

Mrinal Ganguly

Hi,

I have complained on customer care regarding Internet issue and they confirm me within 6 hrs it is rectify but till now it is not resolve my complaint ID : [protected] at 21:00 hrs.

Please look into this matter as I am a valuable customer of Nextra for more than 5 yrs.

Regards,
Mrinal Ganguly
Customer ID : 2007234
[protected]