Nextra Teleservices — no internet - 3 days

Address:New Delhi, Delhi, 110084
Website:Nextra.com

I tried to contact you 2 times. If you are not able to provide good service atleast refund my money. Your internet has not been working for the last 3 days. Cable light is off and not working. Called 2 times and the agents say it would take 12 working hours again and again. One more interesting thing is I called Nextra at 9.57 PM, 24/05/18 2nd time and it's amazing that the guy who was talking to me over the phone was listening music while talking and didn't even bother to help.
I just want my money back. You charged me for an old router that too Rs 1500. Just take your router and give me my money back for the router and the for the days you guys are unable to serve.
Chandan Banerjee
[protected]
Complaint no. - [protected]
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Complaint comments 

Comments

I am a new customer to nextra net but I am not satisfied with their commitment and services provided by. I am not getting connectivity from 14th May 2018.
I connected lots of time to customer care but no resolution I received yet.

Complaint no [protected]

Contact no [protected]

User ID 6003100.

Regards
Shashi Kant Sirwa
VDN Jaipur

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    Nextra Teleservices Phone
    +91 92 1259 9911
    Nextra Teleservices Address
    Plot No 17-18, Udyog Vihar, Phase-1, Phase I, Dundahera Village, Sector 20, Gurgaon, Haryana, India - 122016
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