Nextra Teleservices — no refund of money

Address:	110075
Website:	www.nextraworld.com

I requested a new connection to nextra on 8th september 2017 and paid inr 943 and they promised to put on my new connection within 48 hours. After they failed to put a connection on time ie by 10th september 2017 i asked them to cancel connection and refund my money to me on 11th september 2017 in the evening. Today its 2nd october and till now i did'nt got refund as they keep on delaying it by saying please wait for 7 days though they had mentioned a 15 day refund policy on their website.

This is ridiculous. I request please don't take connection from this company as they are fraud. They keep on providing request number as attached in screenshot.

Transaction id for paytm - [protected]
Customer id - 2109250