Nextra Teleservices — non resolution of internet service complaint lodged on phone.

Name: deepti sahai nectar consumer id 2105577.
I had lodged a tele complaint on 26 th january which was duly acknowledged by nextra on mobile. When there was no response i tele lodged reminders between 26th jan’19 and 1st feb’19 - i. E. Today in the morning, but there is absolutely no response from the company. This is not the first time this has happened. I am at my wits end. I can only surmise that the company does not want me as a customer. Many man days worth of internet time has been lost for which the company has received payment from me but has not provided services. This tantamounts to deficiency in services. I have already lost 7 days of internet time from 26/1/19 to 1/2/19. If for some reason the nextra does not feel the need for my custom, i will gladly find an alternative. It will only be reasonable, justified and in good order for nextra to refund the amount for which services are not being provided. I await an early response.
Deepti sahai
31, chitra vihar
Delhi 110092
Id 2105577.