Nextra Teleservices — Regarding non availability of internet connection.

Address:

New Delhi, Delhi, 110005

I am the customer of Nextra Teleservices Pvt. Ltd. vide Customer I.D. No. 2075901. In this regard it is a matter of record that the internet services is not being provided by you for the last about 20 days for which several complaints have since been registered with your Customer Care though each and every time I have been given the false assurances by your Executives & Supervisors that it will be resorted within four hours. The last one was registered yesterday itself i.e. 01/05/2017.

As such due to non-availability of internet connection I have been suffering a lot for no fault of mine and has to arrange the internet services through the other Internet Providers. By this way I have to unnecessarily bear the extra expenditure & to pass through mental agony.

In view of the above, it is very much regretted to mention here that your Company who claims to be reputed one is continually putting deaf ears to the genuine complaints of their esteemed customer & failed to restore the Internet Services. In case I am not compensated for the financial loss suffered by me as well as mental agony through which I have to pass through I will be compelled to approach the appropriate Legal Forum to redress my Grievance.

Kuldeep Kumar Mehra
11152/ 8 Doriwalan New Rohtak
Road New Delhi 110005
M. [protected]
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