Nextra Teleservices — Router Collection | Security Refund

Address:

Plot No 4B, District Center, Mayur Vihar Phase 1 Extension, Delhi 110091, India. Tel: +91 92125 99911

Hi,

I have submitted connection disconnection request on 22nd May 2020 and doing continuous follow-up with Nextra Customer Care.
Then suddenly 7th July 2020 they raise the request for Router collection. Still continous fllow up.
They raise another request for refund on 24 August 2020.
Customer ID :2140828
Complaint [protected] -17th May
[protected] -- 22nd May
[protected] -- 26th May
[protected] -- 7th July
[protected] -- 26 August

I am still struggling with them to collect there router and refund my money. Now I want this to persue in Cunsumer Court. Can someone please help me and suggest how I can proceed. I have all recording for the discussion woth their customer care and executive. How they are making fool of customer and all team including technical as well as customer care/email support all are same. I am looking for compensation for the harassment they did with customer.