Nextra Teleservices — security refund not received

Address:	New Delhi, Delhi, 110051
Website:	www.nextraworld.com

Team,

I had disconnected my nextra connection starting august and the router was collected in sep after lot of follow up. I was given a form where i had to follow a link on the site and had to fill my bank details, which i did. It's 18th march and i have still not received the refund of 1500 which was supposed to be made within 90 days. Kindly resolve the issue asap and revert and confirm the same after the receipt of this mail.
Its already been 4-5 months and im following up with them on emails also. Still no response.

Connection was in the name of ashish talgotra
Phone number [protected]

Ps: i have already spoken to customer care many times and a complaint was also registered for the same but i didn't get complaint no. On my registered mobile number as confirmed.