Nextra Teleservices — unethical behaviour

Website:

www.nextraworld.com

I have been facing lots of problems using the wifi of nextra since 5 days, even i have told the said problems to the nextra custmer care but they only provided me a complaint no. [protected], and did nothing to solve it. And i got the message that "your problem is resolve with this ticket no." only after 4 hours from registering the complaint and i am still facing the issue and also tried to contact them but they are not giving any response. They are not picking my calls.