Nextra Teleservices — Validity of internet connection

Address:	Gurgaon, Haryana, 110051
Website:	NEXTRA

MY CUSTOMER Id 2029712
I have lodged a complaint under no [protected] dated 05.10.16 at 13.08 and further followed vide docket no [protected] dated 06.10.16 at 7.25 vide which I informed non working of my Broadband service and they informed me that I will be compensated for the period for which service was not provided and I was informed that validity of my plain is going to be increased by 6 days, I follow with them 07.10.16 & 08.10.16 I WAS INFORMED THAT my validity will be extended for 6 days BUT THE SAME IS NOT EXTENDED AS MY THIS MONTH PERIOD IS EXPIRING ON 08.10.16 THEY HAVE SENT A MSG THAT MY SERVICE ARE STOPED