Nextra Teleservices — very poor service for leased line.

Sanjay Singh

from Delhi, Delhi

Address:

201301

Nextra is not able to survive for leased line.in one month for then 15 complaint made. They are committing to solve issue 30 minute to 4 hours which they not did any single time. They are providing 3 level for complaint but no body is ready to pick phone whenever needed. Excuse are funny like they were driving, or in meetings.

And good one is then in lease line they are not providing modem. Whenever any issue they will blame on your modem. This is point to be noted that they are providing modem for broadband (Charges @1000inr/month) but not for leased line (Charges @ 10000 inr/month). That us because they are keeping safe side to them self by giving excuse on modem.

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Comments

prateek.johari

from Ahmedabad, Gujarat

Services are so poor. Internet speed is so poor.
Looting people and giving fake promises.

sudhirlak's reply, Sep 5, 2018

I am also unsatisfied to NEXTRA Please Go to consumer court charge will be only 100/- Rs for from submitting fee

rishu.gupta5

from Noida, Uttar Pradesh

Very poor service of Nextra broadband, problem since last 7 days, every time I ask for refund, costumer care members saying will call u back later .. neither they provided refund nor the broadband is working properly .

Rishabh
[protected]

sudhirlak's reply, Sep 5, 2018

I am also unsatisfied to NEXTRA Please Go to consumer court charge will be only 100/- Rs for from submitting fee