Ngpay — A big fraud | |||
We made a transaction last year - a flight ticket which we cancelled in November. Till date there is no sign of the refund, despite repeated promises. And then there are incompetent people on your 24*7 helpline… We have been following up on my refund since 7th Feb… All they say is “your refund will be credited in the next 48 hours” More recently, heard them ridiculing customers !!! Making fun of them and enjoying as if its a joke This is unacceptable and need an immediate resolution. We have the mails from ngpay confirming refund initiation which will be substantial evidence Was this information helpful? | |||
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We regret the inconvenience caused. Hope you have received the refund. If you have still not received the refund, request you to kindly write to us on [protected]@ngpay.com with your ngpay complaint no or your failed transaction id and your contact details. Our support team will check the issue and get in touch with you. For faster resolution please write to us on our facebook or twitter page.
Thanks and regards,
team ngpay