Nike India Complaints & Reviews

I have sent the KYC documents multiple times but everytime they gets rejected, please either cancel the order and start the refund process so that i can place it again or allow me to change the address.

The order is under the name Kritika Pareek and the address is 102 uttara enclave, range hills road, ashok nagar (both are mentioned in the attached agreement document.
Above is mail send to nike many times but they are not taking any actions please let me know about the product and return i also had a chat with nike representative several times but they doesn't take any action

I had placed an order of nike shoe from nike.com and used Netbanking option (State Bank Of India) for payment.
Amount of Rs. 8245 was successfully deducted from my SBI account, but when it reached nike.com confirmation page, it said transaction has failed.

When I checked my SBI account, it showed transaction reference id:
From SBI to Atom Technologies Ltd: [protected]IGANRNUAT8
Date: 01 June 2022

I have placed an order in nike of terra kier shoes and a couple pairs of socks which total amounts to Rs. 14485. The delivery address was to hyderabad and I paid through UPI, the amount was debited but the order was not placed. the customer care has also not been that responsive. please help me out so i can get my money back

I have placed an order for nike air Jordan mid 1 recently via Nike.com, They have deducted an amount of Rs, 11045 on 19th may22 and it is transfered to [protected]@yesbank . no order is placed and I have not received any mail.

Hi Team Nike, I have submitted this issue to your Email, Online chats, Talked to your team (Nike.com - USA Number) on the phone but your pathetic team doesn’t even care to respond back. I have been following up for the past 8 days to get the refund for the amount deducted (But showed failed on nike.com) but your inefficient staff doesn’t take any responsibility. An amount of INR 16, 490 Had been deducted from my account 8 days ago from ICICI Bank. If your payment keeps on failing then why don’t you offer COD ? Why do you have to put the customer in so much trouble ? I need the refund immediately for the payment deducted.

I have placed an order for air Jordan shoes via Nike.com, I couldn’t complete the transaction as I failed a number of times. They have deducted an amount of Rs, 15495 but it shows that my transaction is fail and no order is placed and I have not received any mail.

I have ordered Nike Air Max INTRLK shoes on 2nd May 2022 and I paid via UPI
(Google pay ) ! But due to some reasons I have cancelled the order within just 15 mins of making payment, i have received mail from Nike that your order is cancelled along with the order number ! But it's been 5 days and I haven't received the refund 😐😐

Hello Team

I have purchase the pair of shoes in oct'21 and it torn of within 3 months o[censored]sage and it is not acceptable at all.

Invoice number: FAF07Z[protected]

Please help me replace the same as I have got it out of Brand value and its highly disheartening to get such a product.

Let me know what can be done with it.

Thank you
Ketan Janva

My husband purchased nike shoe.he demand for size 9 but they have given us wrong size 8. When we went to exchange the manager of the store behaviour was very rude. He has no manners to talk even with ladies. He also taken the wrong shot in the store and even exchange had given to us.he kept those wrong shoes in the store. We are back empty hands. Without shoes. He behaved in very I'll manner. Pls. Resolve our issue and get back our right size of shoe. Also change that manager who has no manners to talk with customers...we very disappointed with there behaviour it seems that he is the boss or owner of the store. Thanks

Hi,

I have been uploading the required KYC documents but Aramex is rejecting every time I submit.
I understand the address should match in the document and delivery address given. But in my documents it's written Ludeg, Jashpur Chhattisgarh 496220. Whereas, in my delivery address given it's vikas auto Ludeg, near bus stand pathalgaon chattisgarh 496220.
And this is enough to match more than 70%, still they are rejecting my KYC verification and my order is on hold.
Request you to please help on this issue.

Thanks & Regards
Satish Yadav

Hi i ordered Airforce 1 on Nike app the amount got debited but the order is not placed…please help

I have placed an order on Nike India and after some time due to some reasons I wanted to cancel the order but there was no cancellation option and customer support also denied canceling the order despite the fact I was canceling the order within 4 hours of order execution and the product wasn't even dispatched.
The company's agent is citing a 30-minute canceling policy which is not shown during order placement and the article related to policy is also not available on the Nike India website. I want a full refund from the company but they are still forcing me to get this product and later return it which is very time-consuming as it takes more than 20 days for product delivery and another 20 or 30 days for product return and refund.
I even offered to get a refund in Nike credits so that I can order a new product they denied. Please help with this issue they are completely taking the rights of customers.

I have bought it a pair of footwear (thong) sleepers on 8th March 2022 from Nike Store of DLF Mall of India, Noida, India.
And they have packed only one piece of sleepers. Right leg sleepers.
And the store contact no. Is not activated

I placed an order via nike app for two sweatshirts. There was an issue with the website earlier hence I chose the app. I made the payment via UPI (UPI reference no[protected] to the VPA- [protected]@yesbank for amount ₹7190. I haven’t received any email or an SMS that states the confirmation of my order. Rather when called upon, am being told there’s nothing in your system that relates to my email id and no such payment has been received. I have been trying to connect to an executive via call, email and even the chat option available online.
I even called by bank (HDFC) to confirm about the same and they said payment has been deducted from their end. So the issue lies with NIKE. Please revert ASAP.

Please i want these shoes to be restocked in 6.5 size please do this as soon as possible

I ordered a pair of Nike Airforce 1 shadow shoes worth 9745 Rs from Nike’s official App. I used UPI Option for the payment. But the order was not placed & “transaction failed” was shown. However the money was deducted from my bank account. Please do the needful and return the money.

I have order nike airforce 1 and i paid it through UPI . The money has been debited but i dont see my order

I had purchase Nike shoes on 30th June 2021 fron nike retail shop in Lower Parel. Unfortunately I have not preserved the receipt of the same. I've the transaction number and the date of purchase which is
[protected] i had used the shoes but the sole got damaged and came out. I had approached the retail shop in the month of December 2021 and the shop owner who had mentioned that the repairs would be done at approximately rupees 3000. I state and wish to register a complaint of supplying a faulty piece to the outlet which I bought and got damaged in one use. Request you to do the needful and replace the product. Incase if I don't hear from you in 10 day's I'll be registering a complaint to the Consumer Court.

I ordered my product on 16 February 2022 on the nike app, firstly it was no where mentioned that they would be needing KYC. After that I have submitted my address proof more than 10times with aramex, their delivery partner. I don't want my money stuck, they are not even cancelling the order this is robbery in daylight. I have ordered from nike not aramex they are the one responsible.

email id: [protected]@gmail.com
order number: G[protected]

I ordered a pair of air max shoes for women on[protected] from RJ corp, Nike store vijayawada. They weren't having pair ready with them so they ordered that particular pair from another store of theirs in Hyderabad. I was promised to be given in 2 days. 2 days passed, I asked them about the pair and they gave me response that it will arrive by Sunday. so on Sunday I went over and for my pair for which they said its still in transit and it will on next day that is Monday. Later on 2 weeks passed on they dint give any follow up about the arrival of pair and today that is[protected] they say me very rudely that is your to come and collect and moreover we dont inform inform our customers about the product arrival or anything. I want a strict action on the firm "RJ CORP" for this behaviour and irresponsibility. My experience with Nike was so uncomfortable and irresponsible.