Nike India — Nike black air max 2014 running sports shoes[protected]

Address:	New Delhi, Delhi, 110096
Website:	www.nikeindia.com

After repeated persuasion your Bangalore help desk is refusing to return/repair my punctured shoe. I have proven to them that a shoe priced at Rs 15000/- can not be thrown away after a year and as a customer of Nike I have he right to be heard. They are not listening and not giving me an opportunity to talk to senior people. Is nike as a company so insensitive and naive?

Is anybody listening ? I demand that someone senior from Nike must get in touch with me, You can not take consumer for granted and write meaningless english.

Ju because we do not have the time and resource to go to court, everybody would allow us to be fleeced.

I really wish somebody from nike got into what I was saying.

My Nike Black Air Max 2014 Running Sports Shoes[protected] has punctured and rendered useless just after a year of purchase. (DOP 25/2/1015) after 40/50 calendar days of normal use. The shoe is expensive and such early damage is not expected. I wrote to Myntra ( the online supplier) / Nike (the maker) customer care for a replacement/repair.

It is really disappointing to note that neither Myntra nor Nike has any inclination to service my request and they are just waiting for me to get tired and stop pursuing. What is unfortunate is both have chosen to quote "contract condition of six months” as an excuse for not able to address my problem. I pointed out repeatedly that although the official token warranty is over, period after which the damage occurred is not only too short but also not expected from such an advertised high value product. I am sure seller is not expecting me to throw away and forget a much hyped Rs 15000/- MRP shoe after such a short time. What intrigues me more is that they have been also silent about repair of the shoe in all these communication.

Both Nike and Myntra has fallen short of expectation when it came to resolution of the problem which their loyal customer is facing. What, then, is the difference between a roadside product and Nike top of the line product ? Then what about so much of hype about Nike and their so called image and goodwill?

For me, the much hyped Nike shoe has failed to deliver its expected performance and accordingly I insist Nike/Myntra must review the matter once again at their higher level and provide me with a suitable replacement or arrange for repair of the damaged shoe.

I shall be compelled to take the matter to various social media, international level of Nike and consumer dispute redressal commission, if not immediately attended to.

Warm regards,

Surajit Bhattacharjee B-503 Mansara Apartments
Vasundhara Enclave Delhi, Delhi 110096 India
Phone number +91 11 [protected]
email id : [protected]@gmail.com