[Resolved]  Nilgiris Super Market. — Poor customer service - Customers are not treated well

Address:

Chennai, Tamil Nadu, 603004

Yesterday [07 Dec 2016] late evening I went to Nilgiris at MCity, Chennai.

I purchased approximately for 300 rupees and had given Rs.2000 note and got a lethargic answer that no change.

I told them that I didn't have change as well. He replied that he was informed by his superior that the change would be provided for Rs.2000 note only if the customer buys more than Rs.800.

I told them, if so this should be noticed to the customers before and so we would not to spend our time here and we might have look for another shop.

The bill boy was not happy and he called some lady looking like a manager for that store and told her that the situation.

The lady simply replied that she couldn't do anything and if the bill amount was at least Rs.1500 she would have given the change.

They in-directly meant me to give change or leave the shop. I was totally not happy with their behaviors and decided to leave the shop.

But the no Nilgiris employee felt for the customer's in-sanctification which made me decided that not to come back there.

[protected][protected][protected][protected][protected][protected]

Additional note:

A customer who stood in front of me also faced poor customer service and not happy as his amount was debited twice but the response of the employees was not satisfied.