Nilkamal Complaints & Reviews

I got ordered a dustbin for which i have sent mail for that matter. It cane broken and second time after so long it was picked and then later it came again that to in a broken state. Kindly refund my money and get broken dustbin picken which has arrived broken for the second time. Pls look in to the matter an resolve.
Will be highly thankful.

My plastic bathroom storage cupboard fell from the wall and broke into pieces. It was only 8 weeks old. Kindly let me know the process of replacement/ refund

What the hell is this irresponsible personsssss??????? How many days are you taking resolving my problem...????????
How many times i contact you??????
No response and no action no movement for my Complaint???????
Is this your service??????????????
WORST

I called you many times and mailed about problem...but no one responding to my mails...what the hell...there is no response from anyone...

Sub: Complaint
Installation person came to my Home, he checked that and Same problem raised...that's not the correct part...I need Refund...I don't need this anymore...taking these many days..I want Refund...soo i don't want replace...I need Refund only...worst Serviceeeee everrrr...next month EMI going to start for Uninstaller waste bed...what should I do... I need immediate response soon.

Name: Pitti.PRIYADARSHINI
Mobile No:[protected]
Email: [protected]@gmail.com
Order id:3590880
Order purchased: Bajaj Mall on 12th November

Dear Team,
I would like to inform you that, The behavior of the Nilkamal store manager of Dhanbad (Jharkhand) is very cruel towards his customer, due to which the customer like us is having trouble regarding the shifting of the goods standing from his Nilkamal store.He always says that his staff is not available and he does not want to listen to anyone else through the phone.They are saying that any how you will have to visit their store for some other work, otherwise they will not do your work.If this is the way poo service will be provided to its customer, then why would anyone buy goods from their store. Kindly look the above matter on priority basis and solve the problem at the earliest.
Regards
Abhishek Kumar
Mob no:[protected]

I booked an office chair and table on the 21st of August, The nilkamal exclusive showroom owner said he would deliver the order on the 22nd August but he didn't. Then he called me and said he needs to book a new order which will take 1 week of time to deliver.

After one week 29th August When I called him and asked for the status then he said till now the order didn't deliver.

The next day he called me and requested to use the old product for sometime, once the new product is delivered, he will replace it. Then I agreed and he delivered the old product on 31st August to my home address.

From 31st August - 17th August every couple of days I asked for the status of the product and the owner didn't give me a clear picture about the delivery date. everytime he was saying it would take 2 more days to dispatch.

Finally he delivered a product (office chair/table) on 17th August which was damaged.

Then I asked to replace the product but he didn't agree and said Nilkamal was delivering this type of product and we can't do anything.

Then I contacted to customer care he has given me an area manager email id 'Manoj.[protected]@nilkaml.com' but that person didn't respond my email and when I conveying same to nilkamal customer care they are saying area manager is the right person. Tell me whom I need to contact.

If you need any information to proceed further please let me know.

My order no is 47626. Invoice no is[protected] dt 33 September 2022.
We have ordered the centre table with glass and when the assembler opened the package there was no glass. Appreciate if you would send the glass at the earliest.
Sending photos and copy of invoice on furniture.[protected]@nilkamal.com

Zahir Taherbhai

We bought nilkamal mattress on feb 17 from a dealer and we didn’t see the product so carefully as it was in the cover and tightly packed so the product came and delivered in our home the mattress was put on and after six months to change the direction of the mattress as we lifted there was a tiny hole in the mattress and the springs and cushion of the mattress moved a side the was very disappointing about the mattress because only we used it for 7 months and the condition is like this so we want an another mattress or refund from the dealer

I had brought Nilkamal furniture products and had received 6 coupons of ₹100 cashback. I have scratched those coupons more than 1 month back & haven't received any cashback yet. I have mailed the customer support many times they haven't replied me. I have also called customer support many times they always say the cashback will be received in 24 to 48 hours but it's more than a month & I haven't yet received any cashback. Why do you spread such false schemes & offers if you are not going to abide by it. I'm never going to buy Nilkamal products again if I don't receive this cashback.

Ordered product got delivered. But not yet installed. It has been weeks. no one is responding and everyday technician calling claiming they will come today. But no one is showing up. Regarding the installation spoke with almost all employees of Nilkamal from all parts of india- Bangalore, chennai, trivandrum etc
Everyone shares a different number and asks to call team leader/ shop owner/ coordinator/ technical head etc.

The funny part is they are not willing to take the return as well

Dear Sir,
I purchased 5 chairs (NS07SSIBK) from your dealer Laxmi Sales India Pvt. Ltd., Plot no. E-95, site 4 UPSIDC, Greater Noida. I made full payment on 15 Aug-2022 and he promised me to deliver the chairs on 16Aug-2022. But, he has not delivered my chairs yet. When I am asking the dealer is pretending again and again. I request you to please ask him to send my products by tomorrow. Now, I decided not to purchase any product from this dealer in future.

Thanks

Sincerely
Dr Vivek Dhar Dwivedi
Principal Scientist

I bought 3+1+1 seater sofa set from shop address- Furniture Mall,
Yadav Chowk, Hajipur, Vaishali on 30.07.2022.
These sofas are not in same level height and one single sofa colour is not matching with other sofa. One is dark but other is light in colour.
In this regard, I complaint three times to above shop Furniture Mall of Nilkamal but not response.
So, kindly arrange to attend my complain regarding sofa, so that, I believe in future on NilKamal product frequently in future.

Nek Mohammad

Company which is given to customers and dealers not working

I bought 3+1+1 seater sofa set from shop address- Furniture Mall,
Yadav Chowk, Hajipur, Vaishali on 30.07.2022.
These sofas are not in same level height and one single sofa colour is not matching with other sofa. One is dark but other is light in colour.
In this regard, I complaint three times to above shop Furniture Mall of Nilkamal but not response.
So, kindly arrange to attend my complain regarding sofa, so that, I believe in future on NilKamal product frequently in future.

Nek Mohammad
[protected]

Courier
Delhivery
Tracking ID
[protected]
Order ID
43589
Last Update
In Transit on 3rd Aug, 03:52am
Order Placed On
27th Jul 22
Shipment delayed: Courier Partner notified to get the shipment delivered to you at the earliest

Delivery time Over - Till now Courier not Delivered
Phone no. [protected]

I ordered a queen type bed on 14th July (Order number:34415). I was delivered two wrong boxes and one my box. Installation guys came after 3 days of the delivery and they said they can assemble and ask me raise a complaint. Even after 5 days of complaint nothing happened and always wrong assurances from the customer service. The need 3 working days to ship from Hosur warehouse to Bangalore. Its really crazy. From last 5 -6 days my home is like warehouse for their product. Worst and pathetic service before assembly and no idea how will be the product. First and last experience with Nilkamal.

Nikamal se maine product liya jiske bdle m mujhe 4 vocher mile 100rs k cashback wale jisme inhone kha ki 48hours m aa jayenge bt abhi tk ni aaye h so plz jld se jld is problem ko solve kijiye

Bought A 4 Seater Dining Table with 4 chairs in Aug 2020.

Date of Incidence: SInce Feb 2022 it is frequently happening that the threaded portion of the screws are coming out.
Complaint lodged with NILKAMAL DEALER @ GURGAON(FLYMON DECOR) on & from 26th Jan 2022.

Dealer Number: +91 [protected]

Description of incidence: Dining table chairs legs coming out

Resolution to the complaint: I look for complete return of the materials and refund of the amount from Nilkamal.

Hi

I purchased from a store owner from Nilkamal Wazirabad, Gurgaon, Sector 52 store.

He gave me broken mirror on Reva model almirah. Attached is the image. They have not changed it till now.

I will highlight this in social media.

I have a Alicia model King size bed, 3 door wardrobe, dressing table, side table and center table. There were damages hence i asked for replacement but it was not accepted. I asked for assembling (which is free of cost for the first time). The person came and said few parts are damaged and cannot be assembled and he left. Now i contacted a local carpenter and they said there is no damage to the holes of the sheets, hence the screws can be fit. Hence they assembled them without adding a single screw from there side. I have to cough up 6, 000/- for assembling the parts. Will Nilkamal reimburse my expenses? I want Nilkamal to pay me Rs. 6, 000/- as they disagreed to even assemble.

I bought products from Nilkamal and have received Cashback coupons. These coupons are to provide Rs.100 cashback once claimed (within 48hrs). I have got four coupons which I claimed them on the 6th of June 2022. And today is 16th June and not a single Rupee has been received.
I have mailed them and they simply stated that it will be processed very soon. 3 days gone and still no cashback.
It is not even about the money, its only 400 rupees. But being a valuable customer to the brand and getting Scammed with such Fraud offers just makes me really MAD.
I cannot understand why such a reputable brand like Nilkamal would do such a Fraudulent act just to attract customers.