Submit a Complaint
Claimed

Kurl-on Complaints & Reviews

www.kurlon.com
1
Updated: Feb 25, 2024
Complaints 663
Resolved
70
Unresolved
593
So far, so good. Kurl-on is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Kurl-on will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Kurl-on

Having problems with Kurl-on?

File a complaint and get it resolved by Kurl-on customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Furniture
Kurl-on

Recently resolved complaints

View all complaints

Most useful reviews

Featured stories

Kurl-on reviews & complaints(663)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
BVRKSUDHAKAR
Feb 25, 2024
Feb 25, 2024
This thread was updated on Feb 25, 2024
Report
Copy

Got uneven surface causing back pain

Dear Sir...As we have purchased Kurl on ortho mattress 2 no of /6'3''x3'x7'' size on 27/01/2023. we found some dip in the meddle of the mattress which is causing back pain. In such away we felt very much disappointed. We requesting you to exchange the materiel . And for the extra details we have attached pics and invoice for your refference.
Regards...
B.VRK.SUDHAKAR....
+4 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
C
Chakri9876
from Eluru, Andhra Pradesh
Feb 17, 2024
Report
Copy

Regarding huge difference in rates when compared to other distributor

Address: Ashok nagar eluru

Respected sir my name is chakravarthy I have enquired about 1 matress at nujvudu dealer the MRP is 45000 they told they are ready to give it for 28000 with pillow but when I ask the same for near by storel for me at Eluru kurlon they are telling 39000 it's a huge difference in it I asked the same they are telling we can't give it for that rate one of my family purachaeesd there 10 days back I have bill also my number is [protected] mail id...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
abhijot2550
from Kharar, Punjab
Jan 29, 2024
Report
Copy

Kurlon dream star/ sagging issue

I purchased a matress on 7-1-21 from amba mattresses, Chandigarh.

It sagged from both sides after 2 years.

i shared multiple mails with all pics, videos and documents to customer care. but all were of no use.

post this amba mattress shared a number [protected]- Mr alok.

This person is such a lost guy. he is doing fake promises since last 7 months. stating mattress replacement invoice...
Helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yp_singh
Dec 24, 2023
Report
Copy

Sinking

I have bought a mattress (78*65) about a month ago and it has started to sink in the middle...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Asha Thukral
Dec 21, 2023
Report
Copy

Mattress pressed and got sloped

Address: D34, Tagore GardenExtn.,New Delhi

Mattress pressed and got sloped have no cushion effect...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mi mamma
from Visakhapatnam, Andhra Pradesh
Nov 1, 2023
Report
Copy

Mattress damage

Stitching of mattress came out and the mattress was compressed on the top like swelling...
+4 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
G
GAYATHRIKARTHIK
Oct 9, 2023
Report
Copy

Sagging of new kurlon mattress

Address: S.Ramachandran, 1/6, Mahesh street, Venkateshwara Nagar, Ambattur, Chennai. 600053.

Dear sir,
My elderly parents bought a kurlon mattress 72*30*05 size coir mattress from mattress zone, ambattur, chennai on 20.4.2023 (Invoice no.1317). The mattress is sinking and making them very uncomfortable to use. We have already raised a complaint regarding this (Complaint id[protected]. We have mailed the same with invoice, mattress pic on customer care email also. But they have replied that the details is not clear and hence...
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjaykb004
from Delhi, Delhi
Aug 14, 2023
Report
Copy

Insects in kurl on mattress

Address: Gurugram ,Haryana

I am having sleepless nights due to small thin worm type insects hidden in edges of kurl on mattress. They bite n create red tiny wounds on my body when I wake up in morning . In night time too, i itch on my body parts as they suck blood . Pls replace my 2 kurl on mattresses...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mir Ather Shabir
Jul 23, 2023
Report
Copy

Bulging in Kurlon mattress

Address: Iqbal Lane Sector No. 4 Zaffron Colony Srinagar

I bought Kurlon matress some days ago and has noticed the bulging o[censored]pper layer....
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Keenajo
from CHENNAI, Tamil Nadu
Jun 29, 2023
Report
Copy

Heating issue

Address: B 86 ESIC STAFF QUARTERS

COMPLAINT NUMBER[protected]
We have asked for cooling bed and
In shop they have suggested as cooling bed whereas from the day first we felt very heat.. we felt sweating a lot .. we cant able to sleep due to overheat of bed.we have a child and he is also getting disturbed .. we are unable to manage it.we not used for the past 15 days.kindly rectify the issue immediately.no proper response .. Worst customer service...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
kn.kumar929
from Bengaluru, Karnataka
Jun 12, 2023
Report
Copy

Spring mattress sagging

Address: No 115 k k road t.dasarahalli Bangalore 560057

Kindly service and rectify my spring mattress sagging...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kaajal Lamba
May 17, 2023
Report
Copy

No Update on prepaid Mattress order

Ref: Order NO. #4215

I had placed an online order for an Everfirm mattress ( 78x36x4) on 9th May, 2023. I was told an update will be send regarding the same. But till date I haven't heard anything. I have called the customer service multiple times but they seem to be very incompetent and have no information about my order whatsoever. They do not know how to deal with customer complaint and keep saying their senior is not available...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kamal Kant Goyal
from delhi, Delhi
May 15, 2023
Report
Copy

Complaint regarding Shrinkage of Mattress

Address: H-14 GALI NO 2 1ST FLOOR,OPP SANJAY PARK,SHAKARPUR,DELHI 110092

I purchased the Kurlon Mattress on 31 May 2022 and after 9-10 months it started shrinking and there are bumps on it. I contacted with your representative Mr. Shukal on 17 April 2023 and sent him photographs and videos of the mattress on WhatsApp and in response he has committed to take an action on it till 2 May 2023 but as on date no action has been taken on this matter. I complaint in the shop also from where I have bought this but they...
+3 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
A
anuj_dsc
from Bengaluru, Karnataka
May 15, 2023
Report
Copy

Faulty Mattress delivered

Address: B-409, Mahalaxmi apartment, plot no 4, s

Within 6 Months the mattress got defected and broken length and breadth wise.pics uploaded here....
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sorvendra Kumar
May 13, 2023
Report
Copy

Kurlon Mattress Diamond 78*72*5

I bought kurlon Mattress on 02.12.2022 and after 6-7 days it's thread started unraveling. I complaint in the shop from where I bought this but he told me this problem solved by company and give me a company helpline which is not reachable always....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
ashni689
from Kolkata, West Bengal
Apr 29, 2023
Report
Copy

Bulging out problem

Bed coil springs are sticking out
There are bumps on the mattress
I would like a service assistant as soon as possible...
Helpful
Found this helpful?
Write a comment
Report
Copy
Z
Zain alam
from Chandannagar, West Bengal
Apr 7, 2023
Report
Copy

25824951

Address: H/NO-06,BL.NO-04 THANA ROAD,JAGATDAL P.S+P.O-JAGATDAL,NORTH 24 PARGANAS. PIN-743125 M-NO-7890648836

My mattress in solder side squeezed in...
+1 videos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
Nandinigangadhar
Mar 10, 2023
Report
Copy

Kurlo bond shrinking in the middle

Address: 609 Asbestos Colony, Kukatpally, Hyderabad-500072

We bought kurlobond 3 years ago, it is now shrinking in between...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Mr.Inderpal Singh
Mar 3, 2023
Report
Copy

Goldline plus 32

Address: 773/21 CHANDPUR ROAD NEAR RAILWAY CROSSING &DANIK JAGRAN OFFICE BULANDSHAHR
Website: [email protected]

The MATTRESS is pressed between and sides are different full size 3.5 and pressed size 2.5...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
cravikanti
from Hyderabad, Andhra Pradesh
Feb 6, 2023
Report
Copy

Defective product

Address: Flat NO 102 SVR VRUSHANADRI AP

Sir good morning, i purchased Kurl on mattress customized on 16.11.2022 at Himayatnagar. As per advise of dealer, who told best support for back pain, Active 3 zone with customized was purchased on 16.11.2022 with 7 inches. My wife back surgery took place in 2015. I am a sufferer with back pain since 2001. The matter is soft, unable to sleep . Severe back pain getting in usage of this. i complained with in week to dealer. Dealer is not responding...
+5 photos
+1 videos
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Pepperfry
2.7
(1624)
Urban Ladder
1
(149)
Saraf Furniture / Insaraf.com
1
(378)