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Kurl-on
Kurl-on
Customer satisfaction rating: 14%
433
COMPLAINTS
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Kurl-on Customer Care

Address
III Floor North Block 47 Dickenson Road
Bangalore
Bangalore District
Karnataka
India - 560042

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
269
down
162

Customer satisfaction rating
14%
Complaints
433
Pending
0
Resolved
62
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Kurl-on related photos (195)

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Kurl-on Complaints & Reviews

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C
Jan 22, 2021
I have purchased 3 set of kurl on mattress of72" *36"but at home I have checked that on my double bed 72"*35" will be fit so that we have not opened there packing and not used them and requested dealer to change my mattress bed he had refused and suggested that I should cut that mattresses kindly look into the matter
Service

Complaint Status


[Jan 22, 2021] Kurl-on customer support has been notified about the posted complaint.

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    S
    Jan 21, 2021
    Burla, Odisha
    Dear Sir/Madam
    I have purchased a Kurlon Mattress Pure Coir worth Rs. 7, 599.00 on 30.10.2020 from Laduram Hanuman...
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    L
    Jan 20, 2021
    Mumbai, Maharashtra
    Matteress damaged under warranty period
    Mattress damage under warranty period
    Mattress damage under warranty period
    Mattress damage under warranty period

    Complaint Status


    [Jan 20, 2021] Kurl-on customer support has been notified about the posted complaint.

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      S
      Jan 13, 2021
      Mumbai, Maharashtra
      We are senior citizens and after our hard earned money we decided to buy this products.
      We found its quality substandard...
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      J
      Jan 8, 2021
      Taipei, Taiwan
      N.Vamsi kriahna
      d.No:1-97
      near sivalayam temple
      jalipudi
      eluru
      [protected]

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        V
        Jan 7, 2021
        Singapore, Singapore
        Dear Sir/Madam
        I am purchasing a Kurlon Mattress Pure Coir worth Rs. 8, 000.00 on 18.02.2020 from Wood & Wood Craft, Piska More, Ranchi.
        My mattress is press down and very uncomfortable to sleep.
        Your toll free number is not working well.
        Size of mattress is 78" x 72" x 4"
        So please replace my mattress urgently & solve my problem.

        Thank you!

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          A
          Jan 7, 2021
          Delhi, Delhi
          My sleeping mattress is buried in the middle.
          Sleeping matters buried
          Sleeping matters buried
          Sleeping matters buried
          Updated by Alphaakki Jan 07, 2021 Here is the bill and tag of kurl on matters

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            P
            Jan 6, 2021
            Istanbul, Turkey
            A mattress named Angelica was purchased on[protected]. For about a month sleeping on it was comfortable. However, after that...
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            S
            Jan 3, 2021
            Belgrade, Serbia
            I had bought a kurlon legend mattress in the month of july . but the stitching of it is coming loose so i need a replacement immediately as it is in the warranty period
            place where i bought it is - united trade link rajajinagar bangalore
            bill no-60
            i need an executive from your side with a replacement immediately

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              K
              Dec 31, 2020
              Delhi, Delhi
              I had purchased a mermaid mattress shelling out 40k in 2016. Now, in 2020, I have some stitches from the edges of the mattress given out, for around 3ft in Length. Here starts my struggle. I raise a complaint and no response untill 30 days. After 30 days, I am being told that the mattress cannot be repaired but will be given a replacement, by paying an amount of 25k(which they say is a rebated amount for an equivalent new mattress). Ridiculously day light loot. .for the sake of small stitches, which could otherwise not cost more than a thousand bucks, why you want me to spend 25k. What else one would call this, if not a day light loot..

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                L
                Dec 30, 2020
                Delhi, Delhi
                I brought kurlon spring mattress 6=6-1/4 few months if good side stitching is automatically opened plz solve this problem..

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                  U
                  Dec 26, 2020
                  Singapore, Singapore
                  I have purchased the mattress online but absolutely no information on when I am i likely to receive my order.The company has not bothered to contact me. The order was placed on 17th Dec, 2020.The details are pasted below.

                  Order #K1756
                  December 17, 2020 10:36AM

                  Product Price Quantity Total
                  Pure Coir - (D#7DPH2FR) Rs. 11, 794.00 1 Rs. 11, 794.00
                  Subtotal Rs. 11, 794.00
                  Shipping (Standard) Rs. 0.00
                  Tax (CGST 9.0%): Rs. 899.54
                  Tax (SGST 9.0%): Rs. 899.54
                  Total Rs. 11, 794.00 INR
                  Billing Address
                  Payment Status: Paid

                  v sayanna Varanasi

                  No.29, 10th cross, 2nd block, HBR layout, Same lane as Oasis apartments, HBR layout, 1st stage, 10th cross, 2nd Block HBR layout
                  Bangalore
                  Karnataka
                  560043
                  India
                  [protected]

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                    S
                    Dec 24, 2020
                    Belgrade, Serbia
                    I had bought 2 kurlon legend mattress in the month of july from united trade link bangalore rajajinagar but the stitching...
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                    @
                    Dec 24, 2020
                    Islington, United Kingdom
                    Sagging issue is coming in the mattress
                    Kurlo bond mattress
                    Kurlo bond mattress
                    Kurlo bond mattress
                    Kurlo bond mattress

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                      A
                      Dec 20, 2020
                      Istanbul, Turkey
                      I have purchased 5 inch kurlo bond mattresses (one pair) in the year 2018 and after using them my wife has been suffered with back pain and severe ribbs pain. It is too hard to use them and get a sound sleep on these mattresses. The warranty for these mattresses are upto 7 years. As these are very much uncomfortable, is there any procedure to replace, return or buy back in the company or we have to bear these uncomfortable, harmful mattresses. I am living in Agra (Uttar Pradesh)
                      and I had purchased from Kurl-on Dealer of AGRA.

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                        S
                        Dec 17, 2020
                        Delhi, Delhi
                        I have purchased one Kurlon mattress model “PURE COIR STAR 8” size: 75X60X5 at Chennai at SARAVANA STORES which is a reputed...
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                        N
                        Dec 10, 2020
                        Taipei, Taiwan
                        I have purchased a mattress on 24th October 3020 and within 2 months, it has started tearing from top. Disgusting and such a bad experience.
                        Mattress torn down within 2 months

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                          R
                          Dec 8, 2020
                          Taipei, Taiwan
                          I lodged a complaint stating that the quality of bed has deteriorated badly within 3 years of purchase. Kurl on asked me to...
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                          E
                          Dec 8, 2020
                          Singapore, Singapore
                          One of the worse Customer Service!

                          Ramoji RajaShekar Furniture Guntakal.

                          1. Very rude owner...
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                          R
                          Dec 7, 2020
                          Marseille 01, France
                          I have buy a Kurlon 'Fresh' Mattress from a local dealer. At the time of purchase the dealer gives us a Warranty Card of 7...
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