Nilkamal — Selling cheap quality furniture, Now denying with support

I bought a Nilkamal TV unit from Flipkart a few months back. Now, last week I put my TV on it, within just a few days I noticed TV unit started bending down to center and drawers that were opening/closing easily have also stopped working.
Nilkamal is continuously denying support and even most of the time they didn't respond to query.
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Nilkamal customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2021
Nilkamal Customer Care's response
We are sorry for the inconvenience caused.
We would request you to please share with us your order number along with the product invoice and images on the mail address - furniture.[protected]@nilkamal.com.
Nov 16, 2021
Updated by deepak3991
Here is my order id : OD[protected] bought it from Flipkart.
Product invoice will send on given email.

Hoping to receive a positive response from your side.
Verified Support
Dec 18, 2021
Nilkamal Customer Care's response
Dear Deepak Gupta,

Greetings from NILKAMAL...!

We would like to inform you that the complaint has been resolved from our end, please note we have processed the refund from our side on 10th Dec'21.
Looking forward to serving you better in near future.
Dec 27, 2021
Updated by deepak3991
Thanks your sorting this out. Appreciate your help and support.
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    +91 22 2836 1366
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    lot No 77/78, Nilkamal House, MIDC, Near Hotel Tunga, Street No 13 & 14, Andheri East, Mumbai, Maharashtra, India - 400093
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