Ninecolours — Received damaged product

Address:Mumbai City, Maharashtra
Website:www.ninecolours.com

One of the product I received had broken zip and the fitting was also incorrect. They have no option to raise return request on their website. I tried their help chat but they were unable to help me. I had to raise 2 mail for this and then they came up saying that I have raised complain post 24hrs. They didnt reply and they kept no option on website. How will a customer know where to raise complain? Also I had sent them images of the product but they refused to consider and my money is with them as a waste.
Was this information helpful?
No (0)
Yes (0)
Oct 07, 2016
Updated by Swatisp
There is no update or reply from their end. They seem to be arrogant even when they had sent damaged product.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Mumbai
    Maharashtra
    India
    File a Complaint