[Resolved] NIOS — payment did not refund | |||
Dear sir For your kind information i would like to say that when i was pay your fee online the first transaction was fail for nios admission but amount was debited from my account. Under failure reference no. Inb/[protected]/citrus payment solutions Because of transaction failure i paid fee once again And the successful transaction no is [protected] payment solutions p I am very sorry to inform you that during net banking payment my transaction through axis bank dated. 11/09/2017 ;while amount from the account debited, but the amount of failed transaction hasn't been returned in my account by now. Therefore i request you to return the amount of failed transaction. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
 1 Comment | |||
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A-24/25, Institutional Area,Sector - 62, Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201309
We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used
Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team