NIOS — poor servers compelled payment twice | |||
Dear sir/madam, I was making payment for d. El. Ed. Teacher training and had made a payment of rs. 4553.1/- twice. The reason - the first transaction, after a longtime reached till the end where i have to put the otp and just after completing the transaction i, e. The payment it reverted to the page where it was asking for the payment again. And the money was not deducted then (As i did not receive any bank sms). Therefore, i continued the second time and successfully completed the transaction (Page reverted back to nios teacher page i, e. My profile with a "payment completed" status) with a successful payment (Promptly received bank sms). But the previous unsuccessful transaction had also debited my account for rs.4553.1/- which reciprocated in a late sms at my mobile number. Actually both the time amount had been deducted. Will they refund the amount?? Please kindly see to it. I am giving the details below. Name: b. Pradhan (Sarkar) School name - snowdrops school Add - mirik, darjiling Reference no d[protected] School udise no [protected] — 1st unsuccessful transaction= Reference - bp-atmsbi Amount deducted-rs.4553.1/- Sbi debit card-510xxxxxxxxx7447 Pos-nios1136045 At citruspay nios Txn # 660955 Date - 1st oct 2017 at 00.03 (Time of otp received and payment made but money deducted msg received at 00.36) — 2nd successful transaction= Reference - bz-atmsbi Amount deducted-rs.4553.1/- Sbi debit card-510xxxxxxxxx7447 Pos[protected] At nios citrus Txn #[protected] Date - 1st oct 2017 at 00.07 (Time of otp received and money deducted msg received at 00.07) — Please look into the matter at the earliest. Thanking you with a hope that nios will refund it the same way as most online sites do (Reverse process to the card). Yours faithfully, B pradhan (Sarkar) Was this information helpful? | |||
 3 Comments | |||
Comments
My school name J C Convent Ghatsila udise code [protected]. In school logging sec in D.el ed, my school name J C Convent Ghatsila is not showing. So kindly amend it in place of showing number of teacher 6, please put my school name J C Convent Ghatsila
Reply
Dear Customer,
We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used
Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team
We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used
Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team
hope this helps.
http://www.jobaffairs4u.com/2017/11/nios-admission-cancellation-correction-and-F...⇄
http://www.jobaffairs4u.com/2017/11/nios-admission-cancellation-correction-and-F...⇄
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