| Address: | Thane, Maharashtra, 400601 | | Website: | www.nirmitiresortsandclubs.com |
I have taken membership from nirmiti group on 30th april 2017. The tald me that you wll received call from your bank that you want it in installment and if i say yes it your membership will convart in installment and you other fees will you get back, but there were no phone calls from any bank and company. I inquired from my side in my bank. He replied thet if you want to pay money in your credit card by installment you have to pay 1.5 % monthly intrest. I shoked and fell that i have been bakara.
Then i call the customer care for cancel the membership we requested for cancellation through phone call. They asked me to call to main branch customer care. They asked me to drop an email.
From that day, we are sending emails continuously and making phone calls.
But they are not responding to emails and they won't lift our calls. Even if by chance they lift, they will reply the same as they will check and get back to us. But i am not getting that when will they get back to us. The person who explained to us on that day we took membership is also not responding to our phone calls. Before cancellation, she was responding very nicely.
They replied me that it will take maximum 60 days to refund our money. But the doubt we have to get is they don't have our account details. How will they refund our money? And i heard that there will be cancellation charges. But in our legal document, there are no such conditions mentioned. Such an irritating process this is.
I am feeling like i have done a big mistake by trusting this group and joining in this group. Please refund our money. These people are not trust worthy. Was this information helpful? | 
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