Nirmiti Hotels, Clubs & Resorts — customer service is not good

This Nirmiti group is hopeless. No body picks up the call when we call on the Customer Care number: [protected] or on the booking number: [protected].
When tried several times somebody picked up the call and when I was asking them my questions they were not replying back properly and were busy chitchatting with some other person while I am still on call. When I asked her my questions she did not replied back properly with my queries still remained unsolved.
Now I am thinking to cancel my membership as I am not getting any benefit from this. With lack of hospitality and shameless service they do not even bother calling us back or reply back when we mail them.

This is a ridiculous company making and are not bothered of there customers. While joining they show us all the good things but after joining they do not give us proper attention. Such a waste of money. I request all others not to become a member of this company. Fraud company - providing false commitments.