We were on a holiday in Goa - date:[protected], We were given a scratch coupon by one of the so called employee of Nirmiti Resorts.
They invited us to a hotel name Neelam Grands (Name similar to 'Nirmiti' Hotel) on[protected].They gave us tour of the hotel, showed us rooms, restaurants etc and said it is their hotel. But to our shock when we enquired next day it was all false, it was not their hotel.
Me and my wife went there, their representative explained us this membership package. They were acting so suspicious, they did not allow us to go out, they did not allow us much to use mobile, and they even didn't leave us alone for some time to talk.
All that facilities explained in the membership were very good, but now after paying part money, in all their communication and emails they are keeping all terms and condition which earlier was not mentioned.
They told us, they have tie-up with many hotels, and we can book any hotels at any season, as late as 7 days earlier to our stay dates, which was very promising facility. That was reason we opted for this membership. But now in all their communication they are saying we have to book at least 30 days before our stay dates and we have to give at least 3 hotel options.
This is not acceptable, its lie, its fraud.
Also they showed us the rates of the hotels they have tie-ups with. they said these are actual rates and we offer you the same hotels in less price, almost 40-50% lesser. But when i later checked these hotel rates they are very less than what they showed me. They are literally misguiding people and misleading them to buy this membership which is fraudulent.
Membership we bought was - Alternate Year - total Amount - 70, 000/-,
Paid - 50, 000/- on[protected]
I have been trying to contact them but unable to contact them, i wrote mails to cancel my membership and refund my money, they are not even responding. Please help me to get back my money from these fraud people.
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