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Nkgsb Bank — Duduction of rs 8000 from sb 9862

Sun.: Transaction debited dated 19.01.2017 Rs 8000/-

Dear Sir/Madam,

I Mrs Poornima S Kini holds a saving account no [protected] from that account RD SI has been deducted on 02.01.2017 Rs. 8000/- which is correct…but on 19.01.2017 I got a message alert for account got debited for Rs.8000/- Narration mentioned was “NK67406” and credited in A/c no 013************390 which is not my RD no

As I have already enquired in the bank dombivli branch on 19.01.2017 twice Ms. Rachana Madam told that it will be reversed within 2 working days…as the same is been wrongly deducted as SI of RD Rs 8000/- due to system up gradation done by the bank.

Today is 21.01.2017 still the same is not credited in my saving account no [protected](SB9862).

Request you to please look in to the matter on urgent basis and reverse the amount of Rs 8000/- to my saving account no SB 9862 without affecting my RD installments and its maturity amount.
And pathetic situations is customer care line is always busy no reply from there side on email branch officials are also not replying properly ...
Rd isntallment is on 01.02.2017 there will not be balance in my said acount fr rd installment bank will responsible fr penalty and my rd should not be affected

Regards

Supriya kini

[protected]
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Updated by Supriya Kini Parab Jan 25, 2017
Sorry we cant provide u the card no as we are afraid to provide the card details request you to trf the amount to my sb account all the details are mentioned in the mail
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    Dombivli East
    India

    Complaint categoryCategory: Banks
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