Nkgsb Bank Complaints & Reviews

At borivali west branch, Mumbai 92 pass book printing once a month is headache

I am bank a/c holder in nkgsb in bangalore hrbr branch i have applied for loan from 2months but tat time they have not rejected after 2months they are telling u r file got rejected from head office they asked 2guranteer tat also i have given they are telling i have taken morantiom but i have not taken any morantaium they are not providing correct reason for rejection branch manager telling we have not got any reason from head office but i want why my file got rejected please provide me the reason i have to show to another bank please provide me

Dear sir/madam,
I am a customer of nkgsb for the past 5 years and hold a individual saving account in mira bhayander branch (Branch code 32 | ifsc)
I have faced issues with my debit card being non functional at times. On reporting this to the
Customer service of nkgsb, i was asked confidential details like cvv and pin of the debit
Card to get the issues checked. On highlighting this to the branch and customer service, i
Was told by the staff that the bank do take the liability of getting this verified with the
Customer service department.
It was a very unlikely response. I decided to turn the account to zero to avoid any dispute in
My account.
At a later stage, i got the card blocked and reissued.
I ask the branch staff to convert my account to basic banking saving account which is a
Zero balance account. Branch staff refused and i was told that there is no such account
Offered as per rules of the bank.
I couldn't close the account at that stage as this account was registered for tax returns and
Other important credits from government departments.
I was left with no option but to continue with the account untill all my financial relationships
With the bank comes to an end.
Once the formalities were over, i made sure i proceed with account closure. Unable to
Personally visit the bank i assigned my family member to submit a completely signed
Account closure form along with my debit card and cheque book and passbook to proceed
With the request of closure but the form was not accepted citing that account holder need to
Be personally present.

The account is now into negative balance due to non maintenance charges. Account has
Been inactive for more then a year but i was not notified by the bank by letter, email, calls or
Sms and nor offered bsbd account and nor was my complaint acknowledged.
To my knowledge, the rbi has asked banks to stop imposing charges for non-maintenance
Of minimum balance once the balance in a savings account touches zero. According to the
Rbi, if any bank continues to debit charges on a savings account creating a negative
Balance, customers can approach the banking ombudsman.
I am sad to say that despite making efforts to continue with the relationship with nkgsb
There has been a very unlikely response.

Staff of nkgsb mira bhayander branch have been extremely rude. They address me as mulghi in marathi rather then using professional language as customer or account holder or ma'am. They interacted among themselves "mulghi ka case nipta ke baat karte hai"
Extremely unlikely behaviour.

Please train your staff to hand public relations.

Mira-Bhayandar branch in Mumbai has a need to change the staff the watchman is so rude shouts on us even the manager instead of firing him argued with us and we had to deposit 50 lakhs urgently it was a humble request as we were 10 mins late she would have politely treated us but yelled and misbehaved no value Gayatri nahamitra has for her precious customers I will never use nkgsb bank it needs a change of staff in this particular branch...

Hi,

I am being charged with minimum account balance charges illegally by nkgsb bank.
Rbi guidelines : it is advised that henceforth banks are not permitted to levy penal charges for non-maintenance of minimum balances in any inoperative account.

Check this link https://www.rbi.org.in/ scripts/notificationuser. Aspx? Id=8867&mode=0


I need all my mab charges back as on date in my...

Sun.: Transaction debited dated 19.01.2017 Rs 8000/-

Dear Sir/Madam,

I Mrs Poornima S Kini holds a saving account no [protected] from that account RD SI has been deducted on 02.01.2017 Rs. 8000/- which is correct…but on 19.01.2017 I got a message alert for account got debited for Rs.8000/- Narration mentioned was “NK67406” and credited in A/c no 013************390 which is not my RD no

As I have already enquired in the bank dombivli branch on 19.01.2017 twice Ms. Rachana Madam told that it will be reversed within 2 working days…as the same is been wrongly deducted as SI of RD Rs 8000/- due to system up gradation done by the bank.

Today is 21.01.2017 still the same is not credited in my saving account no [protected](SB9862).

Request you to please look in to the matter on urgent basis and reverse the amount of Rs 8000/- to my saving account no SB 9862 without affecting my RD installments and its maturity amount.
And pathetic situations is customer care line is always busy no reply from there side on email branch officials are also not replying properly ...
Rd isntallment is on 01.02.2017 there will not be balance in my said acount fr rd installment bank will responsible fr penalty and my rd should not be affected

Regards

Supriya kini

[protected]

RESPECTED SIR, MY SELF RAVINDRA P KARALE FROM PUNE . I HAVE CURRENT ACCOUNT IN NKGSB BRANCH WAKAD PUNE ON JIVAN MEDICAL. I HAVE APPLIED HOME LOAN 16.30 LAKH IN NKGSB BANK WAKAD -PUNE BRANCH. I SUBMITTED ALL REQUIRED DOCUMENT @ MY FILE IS LOGGING. BEFORE I SUBMITT MY FILE IN BANK, BRANCH MANAGER MR DHARWADKAR TELL ME TOTAL COST REQUIRED FOR LOAN IS AROUND RS.[protected]INCLUDIND SHARES). AFTER I SUBMITTING ALL DOCUMENT, HE TELL ME THAT SUBMITT THE EVALUATION REPORT OF PROPERTY AND TITLE & SEARCH REPORT. MANAGER GAVE ME THAT PERSON CONTACT NO . I SUBMITTED THIS REPORT IN BANK IMMEDIETLY . CHARGE REQUIRED FOR THIS (EVALUTION REPORT- RS.3200 & TITLE &SEARCH REPORT-RS.3500) SEPERATELY PAID TO THAT PERSON.AFTER 3-4 DAYS MANAGER TELL ME SUBMITT THE SUBMTT MONEY IN YOUR ACCONT RS.[protected]PROCSSING FEE, 10000-SHARES, RS 10000 -EQUIDIBLE MORGAGE CHAREGE & RS.-25000 -MAX LIFE POLICY, RS-1500 ANOTHER CHARGE).NOW I AM SHOCKED DUE TO EXTRA DEMAND OF MONEY. I TOLD HIM, I DONT WANT ANY POLICIES, I AGREE TO PAY THIS MONEY WITHOUT POLICIES. BUT HE SAID ME IT IS COMPUSSURY. AFTER THAT IMMEDIETLY I TOLD HIM GIVE ME MY FILE BACK . THEN HE TOLD ME YOUR LOAN IS SANCTION & AFTER 2MINS RS 8500 PROCESSING FEE. DEDUCTED IN MY CURRENT ACCOUNT ON DATE 05.06.2015 WITHOUT PRIOR INTIMATION ME . THEN I TOLD HIM GIVE ME THE SANCTION LETTER THEN HE TOLD ME SYSTEM IS DOWN IWILL GIVE TOMMOROWW.ON NEXT DAY HE ALSO SAYS SYSTEM IS DOWN . SIR, I WANT TO LOAN BUT I DONT WANT ANY POLICIES. BUT MR .DHARWADKAR PRESSURISE ME TO TAKE POLICIES IF YOU CANT TAKE POLICIES I WILL APLLIED MORE CHARGE FOR LOAN. SIR PLAESE SOLVE MY PROBLEM. IAM NOT ABLE TO PAID POLICIE PREMIUM 25000 RS PER ANUM. SOME QUESTOIN ABOUT NKGSB BANK 1.WITHOUT APPROVAL MY LOAN, HOW DEDUCTED PROCESSING FEE IN MY CURRENT ACCOUNT WITHOUT PRIOR INTIMATION 2.IS ANY RELATION MY CURRENT ACCOUMT & MY LOAN REGARDS RAVINDRA KARALE