[Resolved]  Nobroker — Credit card Transaction failed but amount debited in my card account

Address:5/16, Bangala Street,RAVUTHANALLUR, SANGARAPURA TK, Villupuram, 606402 TN

Hi Team,

We used your No Broker site for rent payment initiated from my end on 2nd Feb 2021 Tuesday for Rs. 49, 995/- used my
Yes bank credit card (xxxx xxxx xxxx 6735) and I get the notification from ‘No Broker’ the payment rejection (Payment
failed) but amount debited from my card ‘(As per your terms amount already debited from your account, it will credit to
your bank account within 5-7 business days) and till now not yet credited in my card account.
For the same and I raise the request to my credited card ‘Yes Bank’ and bank side clearly confirmed amount already
credited to Merchant account and I get the transaction ID details from bank as below:
Transaction ARN : 5105171033000108592680
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
NoBroker customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi There, that is certainly not acceptable as any refund wherever applicable is always initiated from our end on time. Hence, we would request you to share your registered contact details over the private message so that we can discuss this over a phone call.
casentcs's [Complaint's author] reply, Jun 3, 2021
I try to call / email till date there is no response from your side and i send my contact details in email on 30th May. Please call me and close the issue ASAP
Hi There, we are closing this case for now as we are still waiting for your contact number which is required to investigate your issue. Please feel free to reach out to us with the same over the private message in order to assist you further.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NoBroker
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    1612
    Pending
    475
    Resolved
    711
    NoBroker Phone
    +91 81 0755 5666 [Whatsapp]
    +91 92 4170 0000
    NoBroker Address
    204-A2, Genesis Apartment, Outer Ring Road, Ibblur Village, Bengaluru, Karnataka, India - 560102
    View all NoBroker contact information