[Resolved]  Nobroker — Items not delivered even after 7 days. Pathetic customer support.

Address:

Hyderabad

I have put my items into noborker.com movers and packers from Bangalore to Hyderabad on 23rd March 2024. There were 77 items with two items three wheeler and electric guesser unpacked while shifting from my house to nobroker wearhouse. On that day your partner had sent a small vehicle that couldn't accommodate all the items. They booked a porter vehicle and took the items. It was promised to me that the items will be delivered in 3-4 dyas max. But it is almost 7th day since the items have been picked up from Bangalore, it has not reached me. Despite many requests to Nobroker executives and their partner Mr. Sunil there is no clear cut information. I needed shipping vehicle number to get the gate pass to enter into the township. It took one hour and I have to make calls to escalation team and then connect to the partner to get the vehicle number. To my surprise the number of the vehicle was same as vehicle which came for pickup and which couldnt accomodate the entire items at Bengaluru. Now I am afraid how my items must have been treated and sent. What mode they have been sent. I have very bitter experience with nobroker.com. Really sad with the way the customers are treated. I will never recommend anyone in future and will never avail the nobroker services in future. I am wondering what should be done if my items are not delivered by promised time 12pm on 29/03/2024.