NoBroker Customer Care
NoBroker Technologies Solutions Pvt. Ltd.
Customer satisfaction rating: 12%
Submit a Complaint
112
COMPLAINTS

NoBroker Customer Care

NoBroker Technologies Solutions Pvt. Ltd.

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Address
204-A2, Genesis Apartment, Outer Ring Road, Ibblur Village
Bengaluru
Bangalore District
Karnataka
India - 560102
Landmarks:Near Suncity Apartments

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
47
down
25
+91 81 0755 5666  [Whatsapp]
up
25
down
16

Customer satisfaction rating
12%
Complaints
112
Pending
1
Resolved
12
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

NoBroker Complaints & Reviews

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NoBroker — service not provided

 VishalKumar2015007 on Jun 25, 2019
Pathetic service.
They don't have any properties registered on their database. Till the time you pay for subscription they do numerious follow up. Once paid thats it. Your money is wasted.

They just provides two leads, which again is not up to the expectation.

App does not work. Not able to link my email id to my account.

* please refund my money as you have not provided any service, just wasted my time*

Customer service / rm stops responding....
Complaint comments  Read comments [1]Complaint category Products & Services

NoBroker — mover and packers cancelled the shifting, money not refunded

 Sagarikaroy on Jun 25, 2019
I booked movers and packers on may 23, 2019 to schedule my house shifting on may 30, 2019 at 2 pm for 2 bhk (Customer ref # pm-249478) from jalahalli to iisc, mathikare. The vendor is srs movers and packers. The transportation arrived at 2 pm on that day. It was specifically mentioned while booking that the shifting is for 2 bhk considering the load. However, we are only shifting 1 queen size bed with other household items on may 30, 2019, to iisc, mathikare. Another king bed & 3 door wardrobe was booked with another mover/packer by nobroker to a different destination on may 31, 2019 (To whitefield)...
Complaint comments  Read comments Complaint category Movement & Delivery

NoBroker — rental agreement

 Kvitha on Jun 17, 2019
No broker also falls under fraud category. Since I stay in Singapore, approached no broker for rental agreement online. They charged 399 for estamp, 500 for notary and 100 for delivery charges. After a week also we haven't received agreement yet and I called customer care, they spoke very rude and told do whatever u can.
So, please be careful guys....
Complaint comments  Read comments [1]Complaint category Other

NoBroker — nobroker super money back plan cancellation in 7 days refund issue

 kdalal87 on Jun 16, 2019
I have been asking RM Divya pranusha for detailed terms and conditions for No broker Super money back plan. But she has sent just four lines copypasted. I wanted to see where it is mentioned that if i pay once i cant get my complete refund if i havent availed a single day of service. Your RM Aditya cheated me by saying that my flat will get easily sold at INR 70 lakhs and my assigned field RM clearly mentioned that it is not possible at all. Basis that i cancelled my plan in first week of making the payment. I need complete refund as i have received only partial refund....
Complaint comments  Read comments Complaint category House, Apartment Rental

NoBroker — complain about my rent agreement

 abhi_jai on Jun 15, 2019
I am waiting for my rent agreement biometrics for household owner for last three days' He was available today for whole day today

I had to submit my rent agreement for ASAP for my passport but i did big mistake to give it to no broker as i have seen this sort of *Ghatia* service

called 30x in customer care, just they register comlain and say you will get a call from our team. i just got one call from their side in last three days while my biometrics has already completed

Please take action and do the needful on an urgent basis

Name- Abhishek...
Complaint comments  Read comments Complaint category Other

NoBroker — shifting services of nobroker

 deepika96546091 on Jun 15, 2019
I hired no broker to shift my goods from Bangalore to Ahmedabad on 5th Jun. Before giving this contract to Nobroker, their sales team was calling and telling that everything will be smooth etc.,

on 5th Jun we realised that nobroker is agent and has given contract to Metro logistic. They packed the goods . contract Delivery date was supposed to be in 4 to 5 days( till 9th Jun).

We called no broker on 9th and its Manager - Milan told us that it will be delivered by 12 th as there were holidays. Again we called on 12th Jun and found that delivery will happen on 14th Jun....
Complaint comments  Read comments Complaint category Movement & Delivery

NoBroker — charged extra amount than actual for shifting 1rk home and wrong confirmation mail triggered from nobroker

 Satish Badiger on Jun 14, 2019
Hello team,

Reopening the unsolved issue!

Please take immediate action on below incident. Please provide reason for extra charge made from the nobroker team.

Charged extra for the relocation than the actual cost.
Actual cost is rs 3780 (1rk, which was opted at the time of booking)
Charged amount: rs 4550.
Please check the previous mails for the proof of payment.

Packers and movers did taken rs 4550 and did not listen to the below complaint. I paid amount to packers and movers at the time of shifting since they they...
Complaint comments  Read comments Complaint category Unauthorized charges

Nobroker.com — opted to terminate 'owner plan' and no officer is responding

 sridhara48 on Jun 12, 2019
I wanted to sell my house at Banashankari. So I advertised in Nobroker.com. And on Apr. 19th 2019, I have paid Rs. 19468.22 through my credit card (order ID [protected] ), and opted Owner Plan' service. As per the plan Nobroker is supposed find a buyer for us within 6 months. If not satisfied with the service, after 3 months, we can terminate the service and some amount will be refunded after deduction of some service charges. Nobroker has shown us some clients, but they are turned out to be fake buyers (not interested to buy) and they have not given any reason for non-selection of house for...
Complaint comments  Read comments Complaint category House, Apartment Rental

NoBroker — rental agreement

 sailee badhe on Jun 12, 2019
We have been waiting for rental Agreement for more than 12 days and all the response we get is it is submitted to IGR. All our further processes are pending our agreement is not registered and we cannot move into the place without an agreement. NoBroker is not taking any responsibility to deliver the agreement on time all they say is they have done their job of submiting and it’s pending with SRO. If you personally go to the registrar and register ur agreement it take not more than 2 days whereas as per Nobroker it takes more than 6 working days. Highly disappointed with the service and have requested...
Complaint comments  Read comments Complaint category Real Estate

NoBroker — very bad fake paid service of no broker

 Sweet08 on Jun 7, 2019
Never go for paid services on No Broker its waste of money. I'm regretting after taking the Relax plan it has disturbed my life. I'm not getting any feedback for any leads. And always I get a msg that your RM HEMA is on leave & if I talk to her than I get the answer what can I do I will send all the notification & you can speak to them. Her work if calling the customers I must do. Then tell me what have I paid for to hear such useless answer. And after so many days not a single call or a person is come to visit. And after 45days I will get a msg your validity is over. I advise all you people never...
Complaint comments  Read comments Complaint category House, Apartment Rental

NoBroker — not ready to refund the amount paid for shankar jayaraman for raheja arbor ulsoor

 shankar Jayaraman on Jun 7, 2019
I have given advertaisement in no broker for my flat 102 Raheja Arbor, St. Johns Road, bangalore - and paid premium of rs 9000 after repeated calls from nobroker that it will get refuneded if they cant find the tenant etc, ., so zero risk here.. Sugesh was assigned as relationship manager.. Such a useless person.. I have hardly received any calls from him. In a month I have received 2 calls.. Finally I got my tenant on my own.. nobroker could not arrange tenant. . I requested for return of my premium paid as nobroker claimed that it will be returned if they could not find a suitable client. I had...
Complaint comments  Read comments Complaint category House, Apartment Rental

NoBroker — charged extra amount than actual for shifting 1rk home [Resolved]

 Satish Badiger on Jun 3, 2019
Hello team,

Please take immediate action on below incident. Please provide reason for extra charge made from the nobroker team.

Charged extra for the relocation than the actual cost.
Actual cost is rs 3780 (1rk, which was opted at the time of booking)
Charged amount: rs 4550.
Please check the previous mails for the proof of payment.

Packers and movers did taken rs 4550 and did not listen to the below complaint. I paid amount to packers and movers at the time of shifting since they they denying to shift things if i dint pay. They...
Complaint comments  Read comments Complaint category House, Apartment Rental

NoBroker — booking done for packers and movers still waiting for confirmation and vehicle details

 VivekChowdhury2 on Jun 2, 2019
Booking done still waiting for booking email and details.
No broker executive told me once booking done they will share details with me with still not shared.
No broker executive not picking call and not getting any call back from them.

Before booking they were saying once booking done we will share details.

Vehicle will be 407 and vendor details still waiting.

Executive - nazima was calling many times before booking.
After booking no call no conformation, no details are provided.

Its a very bad experience ever seen...
Complaint comments  Read comments Complaint category Movement & Delivery

NoBroker — unable to claim insurance on a missing item of rs 4800 by nobroker packers and movers

 Sarishti.Katyal on May 31, 2019
I had done movers and packers from nobroker. A jack daniels bottle worth rs 4800 is missing after the shifting. I have raised numerous complaints with nobroker and wasted endless hours staying on hold with the customer care, after 5 days they are saying that nothing can be done about it, insurance is only for broken items. There is no guarantee that the bottle is not broken since the item never reached me. I had paid extra money for the insurance and i’m not able to claim it, this is literally fraud and cheating the customers! Please help me claim the required, rs 4800 is not a minimal amount...
Complaint comments  Read comments Complaint category Movement & Delivery

NoBroker — movement - relocation of household items

 Jaideep Melur Subbarayappa on May 31, 2019
I have had a movement organized by nobroker for me to shift from the previous location that i was put up to the current location.

Nobroker had arranged packers and movers from network cargo packers & movers to shift my household belongings from my previous location to my current location. On 14th of april.in the process, the movers had damaged a new godrej almirah. The damage is severe enough to render the item as un-usable. I have the original bills from godrej, showing the amount of the damaged almirah, which is about 30, 000

The movers acknowledged that the almirah...
Complaint comments  Read comments Complaint category Movement & Delivery

NoBroker — packers & movers - missing jack daniels bottle worth rs 4800

 Sarishti.Katyal on May 27, 2019
I had booked packers and movers from ‘nobroker’ and ‘sms packers and movers’ came for packing. A brand new jack daniels bottle is missing from the moved stuff (There were total 9 liquor bottles). The packing moving cost me 8000, whereas the bottle alone was for 4800. I have been following up with david from nobroker and madhu from sms packers and movers. Madhu keeps saying that he asked the labourers they said they didn’t steal anything, if they wanted to steal they would have stolen all bottles. I searched the entire house and each carton before raising the complain, however madhu said...
Complaint comments  Read comments Complaint category Products & Services

NoBroker — agreement registration not completed

 SNnair on May 26, 2019
No broker has shown no competence in providing the service that that have been paid for, its been more than a month after biometrics have been done, yet there is no trace of my agreement. The company is not recommended as there is no way one can back track the matter. They have not provided any details about the contract for the customer to verify directly. Being an nri it makes matters even worse as the only possibility to get a response is over the phone....
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

NoBroker — claim refund amount - packers and movers - no broker

 Ritika Datta on May 26, 2019
Hello,

Please take immediate action on below incident:

I spoke with no broker - packers and movers team on 13th may 2019, about my relocation. The executive asked me to pay 10 percent ie. Rs 550 as booking amount to no broker, post which only my request will be accepted.

I got a call from david martin saying that vendors are not agreeing to do the work and my amount will be settled in 7 to 10 days. It's been around 2 weeks now but i didn't get my amount back.

This is really frustrating as firstly they asked me to pay, and when i paid the...
Complaint comments  Read comments Complaint category Movement & Delivery

NoBroker — don't go for relationship manager assist plan [Resolved]

 thanumani on May 22, 2019
I purchased relax plan from no broker.com and this is my mobile no [protected]. I clearly explained my filter condiitions in mail and phone, expecting result from my relation ship manager. But what happened is a big tragedy, daily she sends 4 mails with some reference{none of the mail contains all my filtered conditions. } i explained again and againbut she doesnt cares....
Complaint comments  Read comments Complaint category House, Apartment Rental

NoBroker — misuse of my number, misconduct and violation of privacy [Resolved]

 PoojaNerurkar on May 15, 2019
My name is pooja and i reside in mumbai. I hired a relationship manager named chethan mallu through nobroker for a period of 45 days to help me find a house to shift in. My package expired a month ago and since the last two days, i am getting unsolicited whatsapp messages from my previous relationship manager through his own personal contact number wanting to be "friends" and urging me to reply to his messages over and over again. After telling him that sending such messages are a clear misuse of my number, he replied with "not at all if you permit me". This is very appalling, downright disrespectful...
Complaint comments  Read comments [1]Complaint category Unsolicited Phone Calls

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