Nobroker — Not getting any service not giving my refund

Swapnil_Chavan

from MUMBAI, Maharashtra

May 1, 2023

Website:

www.nobroker.in

I have purchased Freedom Plan as of 07th April 2023 for Rs. 1, 178.82, but I was still not able to get the owner's contact details. So, I called No Broker customer care & they told me to get a refund because my plan is not getting activated due to some technical issue. Now almost 14 days have gone by raising a refund but I still didn’t get my refund, also not even got my plan activated.
I feel like I got scammed with my hard earned money. I was in need of a rented home urgently & I don’t want to pay brokerage, that’s why I came to No Broker websites but here also I got scammed. I didn’t get any service from you & also did not give my refund.
I called NoBroker customer care many times & also send mail but didn't got any proper response, just telling me to wait for few days

Name - Swapnil Ravindra Chavan
Reg Mobile Number on NoBroker is [protected]
NoBroker Complain ticket #16115814

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Comments

NoBroker Customer Care

from Bengaluru, Karnataka

May 2, 2023

Verified Support

Hi Swapnil, we always strive to activate your plan on time and whenever you are eligible for a refund, we never hesitate to process the same. However, kindly share your registered contact details so that we can investigate your concern and provide you with an update asap.

NoBroker Customer Care

from Bengaluru, Karnataka

May 4, 2023

Verified Support

Hi Swapnil, we understand that our team have been in touch with you and initiated a refund which is already credited to your account. Hence, we are closing your complaint. Please let us know if there is anything else we can assist you with.