[Resolved]  Nobroker — Not refunding for NRI Owner MoneyBack Plan

NoBroker representative (AVIL: avil.[protected]@nobroker.in, Akash: akash.[protected]@nobroker.in) have called me and pitched about NRI Owner MoneyBack Plan. I have subscribed that by paying ₹7668.82. As per this plan If I found tenant by myself then they will return ₹6, 499 to me, just I need to share rent agreement with them.

Fortunately after sometime I found tenant with help of my friend. I have informed them and shared rent agreement with them. At first RM told that he has found that tenant and tried to map. But once they didn’t find evidence the agreed to refund. But after sometime Prakash ((prakash.[protected]@nobroker.in)) has called and asked me to provide registered rent agreement and told that this rule is ESPECIALLY for PUNE. I told him that you have never mentioned this rule at time of service selling and why ESPECIALLY for PUNE, Anyway your plan is for NRI. So how you can ask so? Now they are asking to take NOBroker service and make registered agreement first although such things were not mentioned at time of service selling.
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Aug 5, 2021
Complaint marked as Resolved 
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Hi Taranikr, we constantly strive to provide our customers with a pleasant experience. For any reason, if there has been any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your contact details so that someone from our team can connect with you over the phone and discuss this further.
Hi Tarinikr, we understand that our team have been in touch with you and addressed your issue. Please let us know if there is anything else we can assist you with.

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