[Resolved] Nobroker — Owner relax services

Jayathirtha RG

Jun 8, 2022

Address:	Bangalore
Website:	www.nobroker.com

I opted for owner relax service from No broker which is for 45 days to let out my property. They allocated a relationship manager who will eat your head by asking same questions as verification. I got a tenant who paid token advance & didn’t turn up. Moment I informed No broker that I got a tenant they closed my service. There is no protocol in this company to check whether tenant occupied or not. With lots of difficulties I again reactivated the services as I had validity of 18 more days. RM promised to give tenant and my services will be visible in the App but no response. These RMs don’t share their mobile no’s. This company doesn’t have proper process to track their service and customer satisfaction. Very un professional. They have not addressed my problem at properly but moment I visit the App they call for offering a service. Only focused on revenue and adding sales. Complete lapse in their process and they promise a lot don’t deliver. I wasted my money Rs.3450. They take money but doesn’t follow up.
Am putting the name of the RM who hasn’t delivered as per the commitment
Prateeksh shetty.

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Jul 29, 2022

Complaint marked as Resolved

NoBroker customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2022

NoBroker Customer Care's response Hi Jayathirtha, we constantly put our best efforts to find tenants for your listed property. We would certainly like to deep-dive and understand what went wrong to provide you with a satisfactory resolution. Hence, we would request you to share your registered contact details so that we can connect with you over the phone & discuss this further.

Verified Support

Jun 09, 2022

NoBroker Customer Care's response Hi Jayathirtha, as requested earlier, please provide us with your registered contact details so that we can look into your issue and provide you with a resolution.

Verified Support

Jun 18, 2022

NoBroker Customer Care's response Hi Jayathirtha, we understand that our team have been in touch with you and addressed your issue. Please let us know if there is anything else we can assist you with.

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Comments

Jayathirtha RG

Jun 16, 2022

No broker team contacted me and addressed my complaint in a professional way. I close this complaint as issues have been resolved

NoBroker Customer Care's response, Jun 17, 2022

Verified Support

Hi Jayathirtha, thanks for informing us about the same. We are glad to know that you are satisfied with the resolution provided by our team. We hope to have another opportunity to serve you better.