Nobroker — Refund claim

I had availed premium service from nobroker to find tenant, as per their terms and conditions if owner find tenants of their own thru other sources, nobroker will refund the claim. After I found tenant of my own, they are backing out and giving different reasons that refund will be made.
One of the worst experience people to deal with. The company only motto is "Take money with intention of not refund"
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Hi There, as per the terms & conditions of the plan of the Owner MoneyBack Plans, a refund can only be processed if you get a tenant from another source with the same or higher rent and deposit. We never deny a refund if you are eligible for the same. Having said that, we would request you to share our registered contact details so that we can discuss your issue in detail.
Hello There, we are closing this case for now as we are still waiting for your registered contact number which is required to investigate your issue. Please feel free to reach out to us with the same over the private message in order to assist you further.

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