[Resolved]  Nobroker — Relax plan - Truly creates Tension

Address:Bengaluru
Website:no broker

Once I placed an Rental offered (Residential flat) advt in June 2021, I received continuous calls from nobroker asking me to move to to premium plan. Finally I Booked relaxed plan with 45 days validity, Most rejected reasons were potential interested tenant not reachable or not interested any mor to look in the said area, etc. Very few tenants visited the site & once a tenant gave a small token advance to block the flat, NO broker adv was deactivated in spite of validity of package.. AFter few days the tenant cancelled the deal & got back the token advance and informed his change in plan for not taking up the house. Subsequently I have been trying to reactivate the advt whose validity remained for nearly 15 days in No broker but all in Vain. The Relationship manager was helpless and none superior level staff/ manager were responding to my request to reactivate the plan.. They did not even had a courtesy to call back after numerous attempts from my side. The huge advt cost was a waste along with the loss in rent.. PLEASE be careful before paying for any package. BIG unfair Trade practice by NO Broker. Do not attempt to pay for any package
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Sep 7, 2021
Complaint marked as Resolved 
NoBroker customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2021
NoBroker Customer Care's response
Hi There, as requested earlier, please provide us with your registered contact details so that we can take the necessary action.
Verified Support
Aug 07, 2021
NoBroker Customer Care's response
Hi Srini, we would like to inform you that there are multiple users by the same name registered with NoBroker. Hence, it is difficult for us to track single-user details. So, please provide us with your registered contact details so that someone from our team can reach out to you and discuss this further.
Complaint comments 

Comments

Order ID:[protected]JUne 06, 2021)..Very poor commitment from the ManAger, she has contacted after vigorous efforts (through relationship manager) after 2 weeks but has not reactivated my prematurely terminated plan. VERY casual attitude. I am planning to seek legal remedy for my case, please share a copy of my invoice ASAP>
NoBroker Customer Care's response, Aug 11, 2021
Verified Support
Hi Srinivas, we understand that our team have been in touch with you and addressed your issue. Please let us know if there is anything else we can assist you with.

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