Nobroker — Unethical, misleading and FALSE commitments by sales representatives to close a deaL to get payment without any results | |||
I would like to share my bitter experience with No Broker after availing their paid services - "SUPER RELAX PLAN". which gave me very high dis-appointment. I have opted their paid service to rent my flat in Semmencherry, OMR near Shilinganallur / Chennai. I have opted for "Super Relax Plan" and it is activated on 16th September'2021. / total payment paid - INR 6488.82 NOBROKER TECHNOLOGIES SOLUTIONS PRIVATE LIMITED Bengaluru, Karnataka CIN: U74900KA2014PTC077652 PAN: AAECN8129J Email: [protected]@nobroker.in Website: www.nobroker.in TAX INVOICE GSTIN 29AAECN8129J1Z0 Invoice Date 16/09/2021 Transaction ID pay_Hy6hKItw9uY2BR Order ID [protected] Payment Status Success Customer: Name: senguttuvan Tel: [protected] Place of Supply: Tamil Nadu, State Code: 33 Sr. No Description of Service SAC GST Rate Amount (INR) 1 Owner Plan Payment 998399 5499.00 2 IGST 18% 989.82 3 Total 6488.82 relationship manager name : SHAIK HABEEB / [protected] / shaik.[protected]@nobroker.in no broker e-mail ID's which I have sent: NoBroker Stream, [protected]@nobroker.in, NoBroker shaik.[protected]@nobroker.in Please note that I have opted for NoBroker Super Relax Plan as per their customer care executive's false assurance that a lot of tenant enquiries are there for the area where my flat is located.I have repeatedly asked him about this. He assured me a lot about this scheme. But in reality, even though these many days have passed, till my plan period expires, your team has not pursued at least a single tenant to show my flat, till date. They have just cheated me by giving false assurances that so many prospective tenants are available immediately. It is evident that they have benefited by getting their personal benefits like incentives / bonus due to my payment credit, , also their target was achieved which was given by no broker management. They are not all aware about the ground reality of each and every area in Chennai, , , , , just from your Bangalore they have given me false assurances. But in contradiction to the above, everyday I am getting SMS from your team that """" Struggling to find a tenant? NoBroker’s Owner plans come with a dedicated assistant to guide and support you with fast closures! Visit: https://u1.mnge.co/pROkp5X or Call [protected] now!""""" ''''''''''''Hi, Get tenants FASTER for your house with NoBroker owner plans. Click https://u1.mnge.co/QNVRoE4 or Call [protected]''''''''''''''''''''''''' I don't know how they are sending SMS like this, , , when I am facing NIL RESULTS from 'No Broker Team' after choosing the above plan. I felt that no broker team has mis-guided and cheated me to pay the amount in a hurried manner by giving false assurances to me. In this context, I have sent e-mails - [from my g-mail ID] so many times, stating that No broker Management either to repay the amount which I have paid Or to do free services to find a tenant by extending this plan for another 30 days without any escalated price.But I have not received any reply from them This is for your necessary action at your end. Was this information helpful? | |||
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NoBroker customer support has been notified about the posted complaint. Verified Support Nov 17, 2021 NoBroker Customer Care's response Hi Senguttuvan, we are taken aback to hear that as we always put our best efforts to provide our customers with the best in class service. We've cascaded this to our team & one of our escalation experts will certainly get in touch with you asap in order to understand your issue & provide you with an appropriate resolution.
Verified Support Nov 24, 2021 NoBroker Customer Care's response Hi Senguttu, we completely understand your disappointment and we would certainly like to turn around your experience. Hence, please be assured that our team is looking into your issue and we will certainly get in touch with you at the earliest.
Verified Support Nov 30, 2021 NoBroker Customer Care's response Hi Senguttu, we understand that our team have been in touch with you and addressed your issue. Please let us know if there is anything else we can assist you with.
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 3 Comments | |||
Comments
you no broker team again giving false statement that their team had addressed my issue. Again telling lies and trying to chat the customer, , , , , , Till now nobody contacted Or Nobody replied to my repeated e-mails...
I have similar negative experience with Nobroker. Customers and investors like tiger global need to be aware of Nobroker unethical business practices.
NoBroker Customer Care's response, Mar 28, 2022
Verified Support
Hi There, as requested earlier, please provide us with your registered contact number so that we can look into your issue and provide you with a resolution.
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204-A2, Genesis Apartment, Outer Ring Road, Ibblur Village, Bengaluru, Karnataka, India - 560102
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No Broker Management Executives,
Please refer to the trailing mails, first of all no broker team have not at all replied to my e-mail regarding the feed back and my requirements, , , instead I am getting repeatedly getting SMS to choose for OWNERS plans and lot of tenants attention is there for my flat at Semmencherry, , , , , , I dont understand whether No Broker peoples really read my e-mail Or not? I think they are pretending that they don't know anything. they are not having the guts to accept the truth.
Whether your team shown my flat atleast for a single tenant?? You have taken my money not rendered any service to me.
What is the use of opting your paid services?
No broker team should first reply to my feedback and requirements for either refund the amount Or extend your services for another 30 days to find a tenant.
One more thing till date they have not returned my flat key also... If at all any thing damaged in my flat NO broker team should take the responsibility