[Resolved] Nobroker — Very poor services- Begging for Refund !!!

keyesar

Jun 24, 2021

Address:

Mylapore Chennai

Hi,

My account no is[protected]
I have paid Rs 8848 on 10th June 2021 after repeated calls from Mr Rehman . He assured dedicated account manager will be appointed and i will get updation every week in the app as well as over phone . Its not happened so far and only one lead was generated and i called that customer too. Apart from this, i have posted my property with 13 photos but one more listing with no pictures was in your portal . I told this to Me Rehman and also to the executives spoke to me and they told they will resolve this and make sure there will be One listing with Pictures . last week, one executive spoke to me after several calls made by me and mail also sent . He assured that he will update on leads and duplication listing will be resolved . Till now both of these not happened . Am really frustrated and not at all happy with your service . I dont want to fight with you and continue services . I kindly request you to refund my hard earned amount and deactivate my account . Hope you will undersatnd and do the needful

Screen shot - For your reference

Hi,

My account no is[protected]
I have paid Rs 8848 on 10th June 2021 after repeated calls from Mr Rehman . He assured dedicated account manager will be appointed and i will get updation every week in the app as well as over phone . Its not happened so far and only one lead was generated and i called that customer too. Apart from this, i have posted my property with 13 photos but one more listing with no pictures was in your portal . I told this to Me Rehman and also to the executives spoke to me and they told they will resolve this and make sure there will be One listing with Pictures . last week, one executive spoke to me after several calls made by me and mail also sent . He assured that he will update on leads and duplication listing will be resolved . Till now both of these not happened . Am really frustrated and not at all happy with your service . I dont want to fight with you and continue services . I kindly request you to refund my hard earned amount and deactivate my account . Hope you will undersatnd and do the needful

Screen shot - For your reference

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Aug 8, 2021

Complaint marked as Resolved

NoBroker customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2021

NoBroker Customer Care's response Hi There, we always want our customers to have a smooth & hassle-free experience. We'd certainly like to do a major deep dive here to understand what went wrong to provide you with a satisfactory resolution. Hence, we'd request you to share your registered contact details over the private message so that one of our specialists can discuss this over a phone call.

Jun 26, 2021

Updated by keyesar Mob no is [protected]

Verified Support

Jun 27, 2021

NoBroker Customer Care's response Hi Akila, we understand that our team tried their best to resolve your issue, however, you didn't allow them to speak. Also, we would not be able to process a refund in your case as you had opted for a non-refundable plan.