Nokia India Complaints & Reviews

i had buy nokia 6300 before 3 month .
function of mobile is good but there is one problem getting started when i put my mobile for charging there is heating problem & within one houre half bateri geting low inspite of full charging .
because of these problem i go to monile shop where i purchase my mobile they keep mobile with them for sending it to service centre.
after 15 days they give my mobile back but problem with phone remain same.
can i get replacement of my mobile & if not what can i do?

Nokia — pathetic service after sale..

i bought nokia n82 in the last week of feb 2008 after 9 days its display showd some scratches and nokia care people said it will be replaced free of cost as set is under warrantee.. but somehow we dont have it right now and we will get back to you and taken my number .. i kept on visiting different nokia care centers but couldnt get the display anywhere someone gave me number of service head (mr kalsi).. i tried to call him also but he never recieved the call then last week somehow i got confirmation from sec 35 nokia care center in chandigarh that they have got the display.. i went there the attendent (owner i guess) said its of rs 1810 .. i asked set is under warrantee and he refused saying its breakage inside so you will have to pay i can only give you discount i said ok as i wanted my phone to be right .. he took my handset and i asked for reciept he said you can collect it from me only after 1 hour .. after one hour he returned my handset and asked for rs 1700 .. i said ok give the bill for same .. he said you give me the set he called up some guy took my mobile inside other cabin.. and i heard asking him to his guy make the bill for display and write that set is damaged or so .. after few minutes he returned my mobile giving me 2 manual invoices one for around rs 1550 and one for rs 150 for damage repair moreover he put scratches on the front glass just to prove that its damaged or so .. when i received invoice i mentioned mr kalsi sent me here( just to see how he reacts) he said why didnt tell me before if you would have make me talk to him i would have replaced it free of cost .. thats the way nokia cares ..

regards
dharamvir

Nokia 6300 — Pathetic after sale service

I am from Chittagong, Bangladesh. few days before my warranty got over, I took my phone to a local Nokia Care coz my phone's outgoing audio wasnt working. They first was very reluctant to give me service saying that there were only few days left before my warranty would be over. Secondly after 12 days they called me asked me bring me the sale receipt which I did. And then after few days they called me and said that they wouldn't give me service blaming me that I had got my phone repaired before from an unauthorized centre ofcourse which was a BIG LIE.

I have been a loyal customer of nokia and alwyas cought handset from NOKIA authorized sale centre. But after this I promised myself that I would never ever buy any nokia phone and would influence my friends and family not to buy any nokia phone.

I had purchased Nokia 6700 Classic having serial number [protected] from "MOBILE CONCEPTS (NPD), Dona Planet, G.S Road, Guwahati, Assam" on 7th Dec 2009 and I started using it on 26th December. But after a few hours, it started showing no network. So I visited my nearest Nokia Care- "Solutions" L.N.B Road, Near Jain Mandir, Nalbari, Assam and my handset was taken for repair vide job sheet no 5284 dated 28/12/2009. I was given back the handset the next day but the same problem was there so they again kept the handset vide job sheet no 5163 dated 29/12/2009. Again on 30/12/2009 when I was given back the handset, it was not functioning so I called the NPD from where I had purchased the handset and he told me that the NIKIA CARE which i visited is of sub-standard. He asked me to bring the handset to him. I did whatever he asked and he gave me back the handset after a few days saying taht it had some software problem and now its working properly. But when after a few hours of inserting my SIM card it stopped showing network again. I called the NPD again and this time he was ready with another excuse that my SIM card is not upto the standard of the handset. So accordingly I got my SIM card changed from BSNL, one of the leading GSM service provider in the country. But againg the same problem was there. This time the NPD guy asked me to return the handset along with its box to me and said that he will get is replaced from NOKIA. I did whateved he asked but a few weeks when I visited him, he said that my handset is ready after repair. When I told him that he was supposed to get it replaced, he said refused and said that he has not recieved the box. My handset is still not working. I had purchased NOKIA product thinking it to be the world's best mobile company but now after all these incidents it seems that my thinking was wrong. If you have Nokia Care of different standards, you should give them grades so that a consumer can choose between them. And being a reputed company, you should appoint people with some bussiness ethics as your NPD. I am not able use my handset since I had purchased it. Now you suggest what should I do. I have all the documents of Nokia Care and also the document proof of SIM replacement from BSNL.

Nokia — After sales service.

I had purchased Nokia 6700 Classic having serial number [protected] from "MOBILE CONCEPTS (NPD), Dona Planet, G.S Road, Guwahati, Assam" on 7th Dec 2009 and I started using it on 26th December. But after a few hours, it started showing no network. So I visited my nearest Nokia Care- "Solutions" L.N.B Road, Near Jain Mandir, Nalbari, Assam and my handset was taken for repair vide job sheet no 5284 dated 28/12/2009. I was given back the handset the next day but the same problem was there so they again kept the handset vide job sheet no 5163 dated 29/12/2009. Again on 30/12/2009 when I was given back the handset, it was not functioning so I called the NPD from where I had purchased the handset and he told me that the NIKIA CARE which i visited is of sub-standard. He asked me to bring the handset to him. I did whatever he asked and he gave me back the handset after a few days saying taht it had some software problem and now its working properly. But when after a few hours of inserting my SIM card it stopped showing network again. I called the NPD again and this time he was ready with another excuse that my SIM card is not upto the standard of the handset. So accordingly I got my SIM card changed from BSNL, one of the leading GSM service provider in the country. But againg the same problem was there. This time the NPD guy asked me to return the handset along with its box to me and said that he will get is replaced from NOKIA. I did whateved he asked but a few weeks when I visited him, he said that my handset is ready after repair. When I told him that he was supposed to get it replaced, he said refused and said that he has not recieved the box. My handset is still not working. I had purchased NOKIA product thinking it to be the world's best mobile company but now after all these incidents it seems that my thinking was wrong. If you have Nokia Care of different standards, you should give them grades so that a consumer can choose between them. And being a reputed company, you should appoint people with some bussiness ethics as your NPD. I am not able use my handset since I had purchased it. Now you suggest what should I do. I have all the documents of Nokia Care and also the document proof of SIM replacement from BSNL.

pathetic service

Nokia N-73 — not satisifed about mobile

i have purchase nokiaN -73 last month i have some complain in a few day 1 - charger failed 2- data cable not connected 3 -momery card not supported any care reader 4 -mobile phone hang i have a replacement for this mobile hense i have go nokia gallery its tellme its not replace its repir within 8 days .i live in dahanu & nokia is at lower parel how its possible to journey too long distance my mobile detai purchasing date 18/06/2008 IMEI no -[protected] item-0037557 last time i go BRIGHT POINT SERVICR REQUEST NO-PA722 AT DATE 10/07/2008 AT TIME 4:10PM, I WISH U PLZ REPLACE MY MOBILE BECAUSE ITS TOO MUCH FAULTY

Nokia N73 ME — not repairable

I have purchased the mobile in the month of April 08 but fromvery date the said moblie music system not worked up I have give the mobile for reparing each tome it was not got the satisfied solution one time they make the music syatem and on other hand the camera does not function today also 30/09/2008 I have taken back the mobile from tnhe reparing center but the same problem arises camera not functioning

I don't know how much they will take the time to repair. I amgoing to consumer court for replacement of the mobile.

It is hard to get money to buy the mobile but the company doesnot undersatnd the consumer problem

This all incident happened at bhopal. By tommrow I am sending the legal notice to the company. I have been fed up with the service of Nokia

Nokia N73 ME — Faulty Product Sold

I bought the Nokia Mobile N73 ME from Indiatimes.com on 22-Dec-2008 and I received the mobile set on 29-Dec-2008. After opening the mobile and charging, I just couldn't switch on the mobile. When I called the customer care, I was informed that it would be replaced soon but a guy (probably the dealer) called me next day and "advised" me to go to Nokia Service Centre. I spent the whole day running around the service centre but at the end of the day, I was told that the mobile set is faulty.

I really don't understand how a company like Times of India is running a racket in this country behind Indiatimes.com and selling faulty products. This is a second time which they have duped me. Two years ago, they also sold me a product and took money only to inform me after two weeks that the product is out of stock. Then it took me some time again running after them to returm me my money.

Hopefully people should realize that behind Indiatimes.com, Times of India is running a huge racket and duping thousands of innocent citizens.

N73 nokia — Not repairable

hello,
I had given my nokia N73 for repair in nokia care, pune karve nagar...but nokia care ppl took it for long time and told It could not be repaired and returned me back.now problem is the cell they returned is iving me more troubles ... i have no other option but to sell it. Nokia people are of no use...

Nokia / N73 — Phone not Repairable (without water damage or Physical damage)

I am using Nokia N-73 since last 2 years, my phone is not working since last two months & nokia is telling that it can't be repaired. The phone is not water damaged or physical damaged even though they are not ready to repair. This is very serious & need some serious action against them.

Nokia 7210c — hanging

sir,

i purchase the nokia 7210c last 9 month and this proubleme ouccer first time the IEMI no is
359310/02/825250/0

i lost my nokia 6303c M.Black mobile with IMEI no.[protected] At my working place ie, O.P.M. AMLAI, DISTT SHAHDOL, MADHYA PRADESH, INDIA.if i can get its location pls tell me that or pls tell me how to block it parmamently so that founder may not misuse it as it contains photos & many more important things, or pls block it.its my kind request to you to pls help me in my problem, i would be thankful to you for your help.thnks...

hi, im also having the same problem...i dont know why its happenening...if anybody have a good solution, help me...

hey I am from assam, i had aslo brought a new nokia x2 yesterday, but also had the same problem, when i run a video clip whether it is in 3gp or mp4, it goes hanged, and restart the phone.

my x2 got a same problem of re starting the phone. i go to nokia care they r telling that mp4 video clips r not working. but 3gp vidios got alswo same problem. my 2 friends also have same problem.

Nokia/Nokia Mobile 5233 — Mobile malfunction

Hi ,

My mobile is malfunctioning & I gave it to Nokia Care (Tambaram - Chennai) twice.

The exact nature of the trouble is that select accessories and camera is getting auto on.

The camera after getting auto on is taking snaps.

I am really dissapointed with the nature of service , because nothing has improved.

Looking forward for your kind co-operation in this regard.

Please feel free to contact me at my no : [protected].

you can drop me a mail at [protected]@rediffmail.com

Thanks & regards,

Shambit Saha

02 may - key pad not working during warranty, phone given to care nokia. 12 jul - phone given for same problem, which had not been repaired.----6 sep - phone again given for same problem.-----after complaining to all possible places nokia care center told thro care line to pick up swap phone on 16 oct, tthis was Not available on checking up . ----was promised to get phone on07 nov---07 nov - told to collect on 10 nov
I HAD ALMOST BOUGHT e 71. NOW GOING FOR something else

N73 — Irregular Response from Nokia Care

To

The Senior Management,
Nokia India.

I got Nokia N73 music version (IMEI No: [protected]) on 6 june 07. Recently, i was found that not working properly. So, I took to Nokia Care at Udaipur(Address mentioned below). They checked the same and repaired at a cost of INR 500.

After a week later, I found the same problem again. When I inquired about the same. They asked for INR 700 more. Also, they said that they could not trace out the mistake wats wrong with my mobile.

Kindly take necessary and neddful action.

Thanks & Regards
Jagan

Nokia Care Address
M/s. M.S. Maroo Trading Corp.
1, Town Hall Road,
Udaipur (Raj.) India
[protected].

Nokia 5800 — battery

dear sir,
I,damodar goud purchased nokia 5800 mobile from univercell shop in ramkote on 16/8/2010.but iam facing problem in battery(charging getting down within a hour).so kindly suggest me in this regard.
my mobile no. is [protected].

Nokia 5800 — Battery weakness

I purchased Nokia 5800 from Devendra Telcom Nokia but with in 4 to 5 months the battery is not working properly suddenly its loosing its charge which is getting very difficult to manage. I just checked with customer care where they instructed few procedure but i dnt think it will work out with this battery problem.

I am not happy with the service what i got and especially when i saw the reviews of Jaynagar care poin nokia i was shocked and scared to give my phone for service.

If any complaint is taken seriously over here i appreciate as a marketing professional i cann't refer to my friends to gohead with nokia because of this services.

I always loved to have Nokia phones and i have very good image on the brand so if its possible please better up your service level.

you can send any suggestion for my problem @ [protected]@gmail.com

Hello Sir,
My mobile was stolen on 12/07/2009 in local train - mumbai. Details are furnished here.
Mobile : NOKIA - 5310 X-M Red MD-8
IMEI : [protected]

Purchased date :23/04/09.
Invoice no : MH3317
Purchased from :
Shop :Mobile store - Sector 1 - Ground follor, Ghansoli - Navi Mumbai
Customer Address:
Bloosom CHS, Flat no: 003, Plot no : 11, Sector-3
Ghansoli - Navi mumbai - 400701.

I immidiatly disable the SIM from vodaphone.
So please take an action on this and let me know the status.

Thanks.
Suresh.
[protected]

Hi
I have lost my 5130 xpress music phone on 6.8.09
IMIE NUMBER;[protected]
Ihave also disabled the sim from Airtel please take action and let me know the status

Thanks & Regards
Srivatsa HS

Respected sir,
my nokia mobile7210c supernova has been stolen by pickpoketers and i want to either trase it or locked the mobile .Sir i don't know what to do please help or suggest me.

Hi I am Anil,

I had lost my Nokia 5800 on 23rd September,2009 in bangalore.

My IMEI number is: [protected].

I bought it very recently from Brand factory in Marathahalli in Bangalore.

I have insured my Cell.

Please take action on this ASAP.

You can contact me at [protected].

Regards,
Anil E

i updated nokia software and its not working... the mobile is not working
i have warranty but not the bill.

i updated nokia software and its not working... the mobile is not working
i have warranty but not the bill. nokia 5130 c red

imei No :[protected]
Name: Khaja Mohideen
Address: 28 1st floor st A main Road Sudhama Nagar, BANGALORE, India, Karnataka , 560027
Phone: [protected]
Email: [protected]@yahoo.co.in
Mobile: [protected]
Mobile Model: 5800
Brand Name: nokia
Color: black

sir i lost my mobile please trace and give information about it , my mobile imei number is [protected]

my name is prajwal when i was travling in bus somehas theft my mobile ie nokia 5800 Express music my contact no is [protected], [protected]
my imei no is [protected] plz have a chk and do the need ful






REGARDS
Prajwal

i have lost my nokia 5800 its imei is [protected] and its wlan is A87E3383B628
pls trace dis mobile and sen info about cell on [protected]
thnx.

Dear service team,

Hi, this is kunal kadam from mumbai having airtel prepaid connection no. [protected]. I lost my mobile today, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP.

Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure.

for any detaisl plz call me on [protected]

thanks & regards
kunal

i could only log the complaint for my lost mobile at sharjah Buheira police station after my three visits. whn After a long waiting and frequent request one policeman helped to get the complain typed by a lady police officer, who had no idea even how to register a complaint. i got a matter typed in a blank white paper without any stamp or seal, and they said a CID will call you. the matter is passed on to the concerned depatment through our system.And even now after 2 weeks no one bothered to call me. Should i keep any hope????
SOMEBODY even sent me a mail to sent the IMEI nbr to [protected]@vsnl.net, but no response frm there either.

nokia 2730 2nd boot ok bt not flasjh

Hello Sir/Madam,

I am MAHADEVA PRASAD M from BANGALORE, I am also one of the users of NOKIA mobile phone. I had NOKIA 6030 model using from past 2 .6 years. It was working well. (I not having the bill of purchase). Actually, few days back my mobile phone was stolen. Therefore I kindly request you to disable or block the usage of that phone. i.e whoever using it should not work or to be dead .
DETAILS OF THE MOBILE : NOKIA 6030 (black)
IMEI NO. OF MY PHONE : [protected]

Hello Sir/Madam,

I am Naveen p Hiregoudar from BANGALORE, I am also one of the users of NOKIA mobile phone. I had NOKIA 6030 model using from past 2 .6 years. It was working well. (I not having the bill of purchase). Actually, few days back my mobile phone was stolen. Therefore I kindly request you to disable or block the usage of that phone. i.e whoever using it should not work or to be dead .
DETAILS OF THE MOBILE : NOKIA 6030 (black)
IMEI NO. OF MY PHONE : [protected]

DONT PURCHASE NOKIA 7210 SUPERNOVA. ITS A WORST AND WASTE OF MONEY. INSTEAD OF BUYING THIS, BETTER PURCHASE PALLIES.